Khan Anam

To obtain an entry level position within the organisation that offers professional growth.

Destination Travel Expert - Thomascook Ltd

(2025-08)

Consulting with Indian customers via calls to craft and sell international holiday packages.

• Maintaining an organised database of leads and follow-up contacts to build repeat business and strong customer relationships.
• Coordinating with internal operations teams to ensure smooth booking confirmations, visa processing and post-sale service delivery.

Client Facing Department - TripJack Pvt Ltd

(2025-01 - 2025-06)

• Handling inbound/outbound calls and reservations.
• Providing B2B agent support and customer service.
• Assist in domestic and international bookings.

Customer Service Executive - Yatra Online Ltd

(2023-09 - 2024-12)

Provided exceptional customer service via phone and emails.

• Resolved customer complaints and concerns in a timely and professional manner.
• Worked with hotels and operators to resolve issues and confirm travel arrangements.

SSC - St Anthony's Girls High School (2020 - 2021)

HSC - Lala Lajpatrai College (2022 - 2023)

BLS / LLB - Rizvi Law College (2024 - 2026)