Kiran Kumar B

Results-driven professional with extensive experience in regulatory compliance, process improvement, and operational management. Proven ability to enhance operational efficiency, achieve significant FTE savings through strategic process optimization, and effectively manage teams. Adept at client relationship management, talent acquisition, and project oversight, consistently delivering impactful results through strong communication and analytical skills.

Assistant Manager at Accenture Solutions Pvt Ltd (2023-06 – Present)

• Managed the end-to-end staffing lifecycle, including recruitment, onboarding, training, and disciplinary actions, resulting in a high-performing and compliant team.
• Oversaw daily operations, implementing strategies to maximize employee productivity and ensure adherence to stringent quality standards.
• Facilitated regular cross-functional team meetings to drive progress, resolve challenges proactively, and ensure alignment on objectives.
• Developed and implemented key performance indicators (KPIs) to rigorously evaluate and continuously enhance operational processes, leading to measurable improvements.
• Coordinated cross-functional teams to ensure the timely and successful delivery of products and services.
• Conducted in-depth analysis of operational data to identify critical areas for improvement and implement corrective actions.
• Created and implemented employee recognition programs that significantly boosted morale and fostered improved communication channels between management and staff.
• Maintained proactive and transparent client communications, ensuring clear alignment on project objectives, expectations, and deliverables.

Team Leader- AML-KYC Program at Accenture Solutions Pvt Ltd (2019-06 – 2023-05)

• Conducted continuous data analysis for accurate volume forecasting, identified and mitigated process weaknesses, and performed bi-annual entitlement studies to optimize review times and FTE requirements.
• Streamlined investigation processes by identifying duplicate alerts, achieving an estimated saving of 3 FTEs.
• Identified and reported a pattern of reward abuse by a fraudster during a launch offer program, recommending escalation to relevant authorities.
• Analyzed phishing scams impacting approximately 5,000 accounts, developing mitigation strategies.
• Championed and drove process improvement initiatives that enhanced efficiency and strengthened robust process controls within the AML/KYC program.
• Implemented process knowledge tests, refresher training modules, and control plans based on trend analysis of quality assurance outcomes.
• Engaged in continuous client interaction to identify evolving needs and brief the team effectively to achieve desired results and exceed expectations.
• Managed analyst performance through comprehensive performance management, coaching, and active support in hiring and training processes.
• Mentored and monitored the performance of 15 associates, enhancing operational efficiency through targeted feedback and dedicated support.

Transaction Monitoring Analyst at Accenture solutions Pvt Ltd (2017-01 – 2019-05)

• Identified critical red flag issues in transactions and customer relationships to effectively mitigate money laundering risks.
• Conducted thorough transaction reviews to uncover violations of bank secrecy and AML laws, filing Suspicious Activity Reports (SARs) as required.
• Analyzed transactional activities for financial crime indicators through diligent alert investigation.
• Performed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) procedures on alerts, significantly strengthening AML and KYC defenses.
• Managed compliance audits to ensure strict adherence to statutory obligations and reinforce regulatory compliance frameworks.

New General Ops Associate at Accenture solutions Pvt Ltd (2014-05 – 2017-01)

• Prepared balance sheet reconciliations and uploaded them into the APC Recon-lite tool, ensuring high levels of financial accuracy.
• Prepared bank reconciliations post-book closure and uploaded them into the APC Reconlite tool, maintaining up-to-date and accurate financial records.
• Uploaded daily bank entries into SAP, ensuring accuracy and timeliness.
• Ensured the accuracy of daily bank entry reconciliations through meticulous review.
• Researched and analyzed unmatched line items to identify discrepancies and facilitate timely resolution.

MBA in Finance & HR – Administrative Management College, Bangalore University

BBM in Finance – Theosophical College Of Management, Gulbarga University (2008-05)