Kiran Muthoju

To be associated with a progressive organization that gives me a scope to utilize my skills and offers me relevant work experience. I do aim to be a part of a vibrant team that dedicates itself to the tasks on hand and works as a team to achieve an organized growth for the organization through consistent and dedicated hard work.

Customer Relationship Management (Handovers) - My Home Constructions

(2026-02)

• Manage the complete handover process for residential units.
• Schedule customer appointments for possession.
• Conduct property inspections before handover.
• Coordinate with site and maintenance teams to close pending issues.
• Explain unit features and amenities to customers.
• Maintain handover records and reports.
• Handle customer queries and complaints.
• Ensure timely and smooth possession of units.
• Follow up on post-handover issues unit closer.

Sales Support and Operations - Prestige Group Of Constructions

(2021-03 - 2024-12)

• Interacting with the customers over the phone, email and internal systems.
• Co-ordinating with customers for signing the agreements and collecting of PDC's.
• Collecting balance of 10% on 20% from the day of signing the Agreements.
• Lead Creation
• Documentation Support
• Booking Application entries in C4C.
• Closing Sale Orders in C4C
• Creation of Payment schedule in SAP
• Raising the transfer charges and ownership change in the system.
• Co-ordinating with the sales team for referral documents for creation of vendors.
• Referral benefits and CP bills are processed in SAP as soon as agreements are done.
• Managing customers on site and addressing various concerns and queries raised by them.
• Maintain and update customers database
• PDC Entries in SAP
• Preparation of regular sales reports and present insights to senior management.
• Act as a liaison between the sales team and CRM team.

Accounts and Resource Supervisor - Mission Bhagiratha

(2016-07 - 2018-06)

• Directed activities of engineers and technicians engaged in the administration and inspection of projects to construct, enlarge or modify facilities.
• Identified performance issues and recommend and implemented corrective action.
• Assigned daily tasks to in-house and subcontract laborers and crews.
• Coordinated various phases of contract work with other affected units within the Authority and with other agencies.
• Reconciled all issued parts and materials on a daily basis to ensure accurate material usage count.

Accountant - Textile Agency

(2011-07 - 2016-03)

• Performed basic bookkeeping functions.
• Tracked client revenue and prepared invoices.
• Prepared daily journal and ledger entries.
• Prepared and checked financial statements for accuracy.
• Assisted with quarterly auditing.
• Prepared monthly and quarterly financial documents as requested.
• Prepared schedules and budget estimates of cost for funding purposes.

Bachelors in Technology - JNTU, Hyderabad (Maheshwara Engineering College) (2011)

Intermediate - SVS Jr. College, Warangal, AP

S.S.C - Bl. Alphonsa Convent High School