Kiran

MCA graduate (CGPA 8.9/10) currently working as a Cloud & DevOps Intern at Learn More Technology, with hands-on exposure to AWS, Docker, Git/GitHub Actions, Terraform, and Linux. Strong foundation in networking, troubleshooting, and incident management from L1 technical support, plus a web development internship covering Git, APIs, and agile workflows. Seeking a fresher Cloud / DevOps Engineer role to build and automate reliable cloud infrastructure.

Cloud & DevOps Intern at Learn More Technology (2026-09 – Present)

• Learning AWS cloud fundamentals through hands-on practice: launching and managing EC2 instances, S3 storage, IAM users/roles, VPC networking, and Lambda functions.
• Containerizing applications with Docker and learning Kubernetes fundamentals for container orchestration.
• Building CI/CD workflows using Git and GitHub Actions to automate build and deployment steps.
• Writing infrastructure as code with Terraform and automating configuration tasks with Ansible.
• Administering Linux (Ubuntu/CentOS) servers using Bash scripting, SSH, and firewall configuration.

Customer Service Expert – L1 Support at NoBroker Technologies (2026-01 – 2026-08)

• Handled 100–150 customer calls and chats daily, troubleshooting issues and delivering accurate solutions in a high-volume, SLA-driven environment.
• Followed SOPs and escalation processes to resolve and route technical concerns, building strong problem-solving and documentation habits.
• Maintained professional, policy-compliant communication while consistently meeting performance targets.

Web Development Intern at Accolade Tech Solutions (2023-10 – 2024-05)

• Identified and documented 50+ functional bugs through systematic testing, collaborating with QA and development teams to resolve issues before production deployment.
• Supported full-stack development with hands-on exposure to backend systems, database integration, and API connectivity.
• Applied Git version control, agile workflows, and code review best practices in a fastpaced team.

Master of Computer Applications (MCA) – Shree Devi Institute of Technology (2023 – 2025)

Bachelor of Computer Applications (BCA) – Edurite College of Management Studies (2019 – 2022)