Kisha Jg

Results-driven Smartsheet Technical Expert and Power Platform Solutions Architect with 8+ years of end-to-end enterprise delivery experience. Proven track record leading Smartsheet implementations from discovery through hypercare — including Control Center blueprints, Data Shuttle/DataMesh integrations, WorkApps, Dynamic View, and enterprise governance frameworks. Hands-on expertise in migration planning (Excel/SharePoint/legacy tools to Smartsheet), REST API integrations, Power Automate connectors, and building executive portfolio dashboards.

Currently serving as Technical Lead at HCL Technologies (Client: Johnson & Johnson), driving digital transformation across APAC, EMEA, and LATAM. Experienced in regulated environments (MedTech / Pharma) with a strong focus on audit readiness, compliance, and stakeholder enablement.

Technical Lead / Smartsheet & Power Platform Consultant at HCL Technologies (2017-12 – Present)

Regulated Environment: MedTech / Pharma (J&J) - Smartsheet — Solution Architecture & End-to-End Implementation

• Led end-to-end Smartsheet implementations covering full lifecycle: discovery → design → build → UAT → deployment → hypercare for J&J global planning programs across APAC, EMEA, and LATAM.
• Architected and deployed Smartsheet Control Center blueprints enabling automated, standardized project portfolio provisioning — managing program rollouts and portfolio structures across 3 global regions.
• Built advanced cross-sheet automation workflows including approval flows, conditional routing, reminders, escalations, and cascading updates to eliminate manual coordination overhead.
• Implemented DataMesh for cross-sheet data synchronization and Data Shuttle for bidirectional integration with external systems (SQL Server, SharePoint, Excel) — replacing error-prone manual data movement.
• Deployed Dynamic View to provide role-based controlled access to sensitive project data, enabling stakeholders to view and edit only relevant columns/rows without exposing full sheet data.
• Built WorkApps solutions to deliver persona-based experiences for project managers, regional leads, and C-suite stakeholders — consolidating sheets, reports, and dashboards into guided portals.
• Designed executive portfolio dashboards and real-time reporting views using Smartsheet Dashboards with KPI metrics, drilldowns, program rollups, and operational insights for regional planning leadership.
• Integrated Smartsheet via REST APIs and Power Automate connector with external enterprise systems including SharePoint, SQL Server, and J&J internal tools — enabling automated data flows and event-driven triggers.
• Led migration of legacy project trackers (Excel, SharePoint lists) to Smartsheet: performed data mapping, cleansing, validation, cutover planning, and rollback strategy to ensure zero data loss.
• Established governance framework: naming conventions, workspace hierarchy, template standards, retention policies, and permission models across all global deployments.
• Administered Smartsheet enterprise plan: user provisioning, group management, license governance, workspace permissions, Admin Center policies, and audit log monitoring for 200+ global users.
• Delivered training programs for admins, power users, and project teams; created governance documentation, SOPs, runbooks, and solution architecture guides for long-term platform adoption.
• Provided L2/L3 technical consulting support and design reviews to business stakeholders, translating requirements into scalable Smartsheet architectures aligned to J&J compliance standards.
• Architected tenant-level Power Platform governance including Environment strategy (Dev/Test/Prod), DLP policies, connector classifications, and CoE Starter Kit across 3 global regions.
• Built 15+ enterprise Canvas Apps with complex delegation patterns, custom components, responsive layouts, and reusable component libraries for global planning workflows.
• Designed complex Dataverse data models including polymorphic relationships, many-to-many associations, and hierarchical structures for enterprise-scale business processes.
• Architected 50+ enterprise-grade Power Automate workflows including approval routing, data synchronization, notification orchestration, and RPA flows — reducing manual data entry by 40%.
• Designed and deployed Copilot Studio AI agents with custom topics, entities, and slot-filling; integrated AI Builder models for automated document processing and data-driven decisions.
• Developed enterprise Power BI semantic models with DAX, row-level security, incremental refresh, and embedded reports integrated with Smartsheet, SharePoint, SQL Server, and Denodo.

B.E. in Mechanical Engineering – NPR College of Engineering & Technology (2013 – 2017)