Transition Manager/ Technical Lead/MW Technology SME - BANK OF AMERICA, INDIA - India
(2011-11)
Proactive, Performance-driven IT Professional with diversified competencies in Project Delivery, Environment & Deployment, and Infrastructure Management Services.
- Coordinating any major transitions such as technological, Infrastructure and operational changes
- Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements
- Conducting workshops to provide staff members with information on any major changes in the Project Plan
- Ensuring that transitions are planned and carried out in a timely manner
- Lead the delivery team, drive desired professional behavior, motivate the team to the highest levels of performance, and ensure that team resources have the best conditions to perform successfully
- Identification, analysis and mitigation or escalation of potential risks and issues
- Keeping all parties involved with the transition progress
- Proactive identification and resolution of issues encounter in transition phase
- Setting up and running of review/status meetings with stakeholders
- On boarding new members, Mentoring & Personal Development
Technical Lead [APAC BANA and GPP Projects] - BANK OF AMERICA, INDIA - India
(2011-11)
- Infrastructure project plan for configuration and deploy of various components and respective interfaces from lower lane to PROD
- Effective Delegation and tracking of milestones within the team
- Collaborating with multiple stakeholders to identify and fix technical problems
- Worked in complex platform migration projects to comply with BANK technology roadmap
- Adapted DevOps methodology in on boarding multiple APAC vendor applications
- Involved in CD pipelines automation for code deployment using Jenkins and Ansible
- Experience in Re-Hosting of applications from legacy infrastructure to Bank internal Cloud as part of NPT migration
- Involved in Performance & Capacity analysis across the platform
- Escalation point of contact for any Technology issues in the platform
MW Technology SME [Global Wholesale Banking Projects] - BANK OF AMERICA, INDIA - India
(2011-11)
- Deploy & Configuration in MW platform (Oracle Weblogic, IBM WEBSPHERE, Jboss EAP) for critical e-business Projects aligning to Enterprise Standards
- Thorough understanding and exposure to Global delivery and support model
- Proven experience as a subject matter expert and highly successful in delivering several mission critical projects
- Involved in performance tuning, implementing high availability, load balancing, and scalability testing for several infrastructure projects
- Managing and Monitoring the JVM performance by Weblogic Heap Size, garbage collection, JDBC Pools
- SSL configuration and troubleshooting across MW & MQ platforms
- Successfully upgraded MQ QMGR SSL certificates with SHA-2 signer across the enterprise involving 1300+QMGRS
- Involved in technology and infrastructure troubleshooting skills
- Involved in critical triages across the banking applications working towards finding the RCA and resolution
TRACK LEAD/ MW Technology SME - HCL Comnet Ltd, Bangalore, INDIA, SINGAPORE - Bangalore, India; Singapore
(2008-02 - 2011-11)
- Provided Offshore & Onsite Support for critical Payment applications like Ebills, Ebics and E3ASIA
- 24X7 high availability Support for all environment, application
- Support to Development, SIT,UAT and production Environments
- Build and deployment
- Performance tuning, implementing high availability, load balancing and scalability testing
- Responsible for scheduling & implementation of Changes
- Reporting and client review meetings on the work being done
- On call support for all Teams
Software Engineer - Infosys Technologies, Hyderabad - Hyderabad, India
(2007-09 - 2008-01)
Software Engineer - Tech Mahindra, Bangalore - Bangalore, India
(2006-06 - 2007-09)
- Attending Triage calls for troubleshooting different Production Issues
- Handling Production Environment on UNIX
- Configuring Trading Partners on Synchrony Gateway Interchange
- Installation and configuration of Weblogic
- Integration of Cyclone and weblogic servers
- Leading the team to ensure smooth deployment and handover
- Support to Development, VVT, IVVT and production boxes
