Kishore M
Payment Investigations Analyst | SWIFT | AML | Banking Operations
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About
Dynamic investment banking professional with 3.8 years of expertise in payment investigations, SWIFT processing, and client service. Proven track record of resolving complex fund transfers, fraud cases, and compliance queries with precision. Recognized with multiple Rising Star and Star Performer awards for outstanding performance, leadership, and commitment. Adept at managing end-to-end payment operations, client communication, and process improvements.
Experience
Associate Financial Analyst – Citibank Payment Investigations at Hexaware Technologies Limited (2022-08 – Present)
- Investigated cases including Return of Funds, OFAC, FATF, Fraud, Recall of Funds, Payment Amendments.
- Managed SWIFT message processing (MT202, MT199, MT999, etc.) with accuracy.
- Coordinated with banks via SWIFT, Telex, Fedwire to resolve queries promptly.
- Processed payments via DDA, CHIPS, FED and routed through correspondent banks.
- Conducted UAT testing for new deployments, providing operational insights.
Education
B.Com – B S Abdur Rahman Crescent University (2019-01 – 2022-01)
High School – Zion Matric Hr. Sec School (2017-01 – 2019-01)
