Store & Purchase Manager - The Jungle Woods Resort-Pench - Pench
(2025-01)
- Procurement / Purchasing
- Documentation & Reporting
- Monitor procurement budgets
Assitant Store & Purchase Manager - Tathastu Resorts-Pench - Pench
(2021-01 - 2025-12)
- Assisted in managing store and purchase operations with effective inventory control
- Handled vendor coordination, purchase orders, and goods receipt procedures
- Maintained accurate stock records and ensured timely availability of materials
- Supported cost control and compliance with procurement procedures
Front Office Manager - Jungle King Resort-Kanha - Kanha
(2017-01 - 2021-12)
- Managed overall front office operations and guest services
- Supervised staff, scheduling, and training for service excellence
- Handled reservations, billing, and complaint resolution
- Ensured coordination with departments for smooth operations
Front Office Assitant - The Riverwood Forest Retreat-Pench - Pench
(2015-01 - 2017-12)
- Greeted guests and visitors in a polite, professional, and welcoming manner at the front desk
- Assisted with guest check-in and check-out procedures
- Handled guest inquiries in person, over the phone, and via email
- Managed reservation entries and provided basic coordination support
- Handled telephone calls and ensured accurate message forwarding
- Maintained visitor log books and front office records
- Assisted with billing activities and cash/card transactions
- Coordinated with housekeeping and other departments to ensure smooth operations
- Recorded guest complaints and escalated them to senior staff for resolution
- Maintained a clean, organized, and presentable front desk area
- Provided basic administrative support, including filing, email handling, and report preparation
Naturalist Desk Executive - Tathastu Resorts-Pench - Pench
(2014-01 - 2015-12)
- Assisted guests with wildlife safari bookings and activity planning
- Coordinated gypsy (safari vehicle) arrangements as per guest requirements
- Interacted with guests to explain safari options, timings, and park guidelines
- Booked safaris through the authorized system and ensured accuracy of entries
- Maintained daily safari booking records and guest details
- Coordinated with forest department, drivers, and guides for smooth safari operations
- Ensured proper documentation and compliance with park rules and regulations
- Handled guest queries related to safaris and nature activities
- Provided timely updates to guests regarding safari schedules and changes
- Maintained coordination with front office and operations team
- Ensured high levels of guest satisfaction through professional communication
