Komal Sharma

Having accumulated more than 10 years of expertise in lead generation and inside sales. Strong business acumen with a passion to lead, inspire and develop others. Motivated and hardworking with excellent communication and interpersonal skills, leveraged in building positive relationships and promoting a cohesive work environment.

Exemplary work ethic and commitment to compliance with professional codes, regulations, and company policies. I am seeking a career advancement opportunity within a company that can provide not only professional challenges but also the chance to further develop my knowledge and potential.

Sales Manager - Aravalli Retails - Remote

(2025-05)

• Led end-to-end sales operations for retail stores.
• Monitored daily sales reports, inventory levels, and stock movement to ensure optimal product availability.
• Achieved monthly and quarterly sales targets by implementing structured sales planning and team performance tracking.
• Managed and mentored a team of Sales Executives and Floor Staff to enhance productivity and customer engagement.
• Developed strong relationships with distributors and vendors to ensure smooth supply chain operations.
• Prepared weekly MIS and sales performance reports for senior management review.
• Trained new team members on product knowledge, sales techniques, and customer handling.

Sales Manager - Glearnr - Remote

(2024-01 - 2025-05)

• Led end-to-end sales operations for online learning solutions, driving consistent revenue growth and achieving monthly & quarterly sales targets.
• Managed and mentored a team of Business Development Executives to improve conversion rates and overall team performance.
• Built strong relationships with students, parents, and institutional clients to ensure repeat business and referrals.
• Conducted regular sales training sessions to enhance product knowledge and objection-handling skills.
• Reduced sales cycle time by implementing CRM tracking and structured follow-up processes.
• Handled escalations and ensured high customer satisfaction ratings post-enrollment.
• Prepared weekly and monthly MIS reports for leadership review.

Senior Counselor - NIIT - Gurgaon

(2022-01 - 2023-12)

• Generating business to achieve team targets and successfully converting enquiries into admissions, thus meeting monthly objectives.
• Coordinate appointments with parents to address and resolve their inquiries.
• Facilitate the coordination of seminars and training sessions intended for new students.
• Proficiently using CRM and MIS tools for daily reporting.

Deputy Manager Inside Sales - Institute of Creative Excellence - New Delhi

(2018-01 - 2021-10)

• Managing incoming digital calls to address course-related queries, post-sales services, and admissions inquiries. Generating leads and walk-ins through digital sources.
• Successfully converting enquiries into admissions, meeting monthly targets
• Providing training and guidance to new team members
• Supervising a team of 10 Tele Counselors. Assisting them with daily administrative tasks and maintaining departmental stationery supplies
• Proficiently using CRM and MIS tools for daily reporting
• Providing face-to-face counseling to students and their parents, assisting in making informed career decisions.

Team Leader - Smartprep - New Delhi

(2015-03 - 2017-12)

• Collaborated with the HR team to recruit Team Leads and Telecallers
• Handling a team of 9 Tele-counselors, and Ensured both team and individual productivity, consistently meeting monthly targets
• Conducted counseling sessions, successfully converting prospective students into admissions by guiding them toward suitable career options

BA - Delhi University (2012-08 - 2015-07)

CBSE - Kennedy Public School (2011-04 - 2012-03)