Kp Kumar

Delivery and program leader with 20+ years of experience governing complex software development, digital transformation, cloud, IoT and product engineering programs.

Currently Associate

Director & IoT and Cloud Vertical Head at Embitel Technologies, a Volkswagen Group company, with $5M-$8M P&L accountability for a 100+ member engineering organization. Proven experience in end-to-end delivery governance, profitability and margin management, executive steering reviews, SLA/KPI governance, risk and escalation management, workforce planning, Agile/SAFe, DevOps, CI/CD, cloud modernization, RFP/RFQ support and global stakeholder engagement across APAC, Europe and the USA.

Associate Director – IoT & Cloud Vertical Head at Embitel Technologies Pvt Ltd (a Volkswagen Group Company) (2022-01 – Present)

Progressively promoted across four roles; carries P&L accountability in the $5M-$8M range for a 100+ member delivery organisation operating within a global parent (Volkswagen Group) governance model. Drives end-to-end delivery governance across implementations, product enhancements, managed services, escalations, and innovation for global enterprise clients across IoT, cloud, and connected-platform domains.

• Own end-to-end delivery governance across all client programmes — new implementations, enhancements, support operations, and innovation — ensuring adherence to timelines, scope, budget, and quality benchmarks
• Lead integrated delivery operations across PMO and Technology functions for a 100+ engineer organisation; define sprint governance, release management, escalation matrices, and executive reporting cadences with global-parent stakeholders
• Build and maintain delivery frameworks, SOPs, governance models, KPI dashboards, and SLA reporting mechanisms
• Manage executive-level client engagement across APAC, Europe, and the USA; drive C-suite stakeholder management, escalation resolution, and strategic account expansion
• Champion GenAI-led initiatives across delivery — introducing GenAI-assisted test automation and directing a Digital Twin platform with predictive analytics — cutting regression cycle time by 30% and development effort by 45%
• Own workforce planning for the vertical — lateral hiring, intern intake, FTE-vs-contractor mix, and attrition/retention — and drive offshoring of key engineering positions from Volkswagen Germany to India; support content preparation for business impact reviews with Embitel's CEO and MD
• Establish resource planning, utilisation, and capacity management frameworks; lead hiring, mentoring, performance management, and capability development across the Delivery organisation

Cloud & Connectivity – Competency Manager at Embitel Technologies Pvt Ltd (a Volkswagen Group Company)

• Held P&L and delivery accountability for multi-stream implementation and managed services programmes; ensured >95% SLA adherence across support operations for global enterprise clients
• Drove DevOps transformation — CI/CD pipelines, release management, and observability practices — measurably improving delivery reliability and predictability
• Led end-to-end SDLC governance for cloud-native and connected-platform programmes, integrating web, mobile, telematics, and IoT layers
• Built reusable cloud-native platform accelerators now adopted in production across multiple client environments

Account Manager – Key Accounts at Embitel Technologies Pvt Ltd (a Volkswagen Group Company)

• Grew a flagship enterprise account from 3 to 40+ dedicated engineers in under two years through structured delivery excellence and account farming
• Introduced a managed-services / DevOps-as-a-Service model, improving release velocity, operational efficiency, and CSAT scores through proactive governance
• Led presales engagements across the USA, Europe, and APAC — drove RFQ submissions, SOW negotiations, and contract closures for large-scale programmes

Senior Manager – Projects at Embitel Technologies Pvt Ltd (a Volkswagen Group Company)

• Established delivery governance and quality frameworks for complex, multi-technology programmes from the ground up
• Led design and deployment of cloud-based platform solutions integrating web, mobile, and IoT layers for global enterprise clients
• Managed strategic partner selection, negotiations, and third-party integrations to enhance delivery outcomes
• Awards: Best Program Award (BECOM Eaze-link) | Super Charge Team Award (IVI App Development, VW Group Program)

Project Manager – Product Delivery at L&T Technology Services (LTTS) (2018-11 – 2021-12)

Led the iBEMS (Intelligent Building Energy Management System) Product Team as a true product delivery owner — owning roadmap, 100+ use cases, sprint planning, and release management across a 3-year Digital Transformation programme for a global enterprise client

• Maintained defect iteration rate below 3% consistently across the programme lifecycle; designed and implemented CI/CD pipelines on Azure IoT Hub, driving cloud migration and significantly improving deployment efficiency
• Led multiple Scrum teams and facilitated Scrum-of-Scrums; delivered delivery health reviews and governance updates to senior management and global clients
• Contributed to RFP/RFQ presales processes for large transformation pursuits across the USA, Europe, Canada, Japan, and the Middle East

Vertical Lead – AEM at Razorfish India (Sapient Nitro)

Established AEM as a net-new delivery vertical at Razorfish India (Sapient Nitro) — grew from 0 to 50 engineers in 6 months and closed the organisation's largest engagement to date for a global enterprise client, a $3-5M deal

Vertical Head – Mobile at Jarus Technologies

Launched Mobile as a new service vertical at Jarus Technologies — built delivery structure, team, and client pipeline from scratch

Offshore Support & Managed Services Lead at Ford Motor Company

Built a 25-member 24/7 offshore support and managed services function for Ford Motor Company from the ground up, establishing a long-term strategic delivery partnership