Marketing Executive - Unique Fluid Controls
(2025-01)
Sale of 84lakhs in last financial year
- Cold calling
- Lead followup
- Conversion to Sales - lead targetting
- Marketing in WhatsApp, facebook
Telemarketing Executive - Nestech Consulting Pvt Ltd
(2024-09 - 2025-01)
- Manual Lead generation
- Cold calling
- Lead targeting and followup
Corporate/Export Sales Coordinator - Aguaclan Water Purifiers Pvt Ltd
(2024-01 - 2024-05)
Value of approx 14l plus
- Lead sourcing
- CRM updating and maintenance
- Sales Calls and Customer followup on order placement, payment
- Production and dispatch followup
- Export call, regular rapport build and followed up for further order closure
Ad hoc tasks - Aguaclan Water Purifiers Pvt Ltd
(2024-01 - 2024-05)
- Business 80 -20% principle strategies, segregation based on long term rapport lost customer and rejuvenation of the network
- Market analysis of the propagative product line, sales forecasting and possible focusline for new ventures
- Additional line of lead gen through snov.io and Apollo, other lead gen links identified
- Process improvement suggestions across all departments summarized in review meets
- Website improvement suggestions along with progression line for each month lead generation methods
- Social media post content - updated for Twitter, linkedin & Facebook
- Training Manual content updated for various product sectors. Initiated GoogleAd keywords suggestion, sample ad generated, website visibility metrics
Content Writing Intern - Baskethunt.com
(2023-07 - 2023-09)
Team Lead – Operations - SCD Solutions
(2016-07)
- Data Mining-Lead generation
- Ebay, Aliexpress, Walmart dropshipping - Listings exhibited in Amazon and the orders are fulfilled from ebay or walmart
- Ecommerce -Backend processing support to the Amazon sellers that includes account creation, order processing, product listing both seller fulfilled(FBM) and Fulfilled by amazon(FBA), Tracking management, Shipping label creation through tools like shipstation, shipping easy or from carriers like Fedex, USPS, UPS
- Account health management - Product policies, Tracking rate, Prime metrics
- Product sourcing - researching using UPC, Keepa.com search, Jungle Scout and Helium10
- Shopify order fulfilling, product listing, discount code creation, groupon code expiration data
- Walmart and ebay product listing, sales management, account health maintenance
- Customer returns followup and support. Email chat, facebook chat with customers and problem resolving
- Amazon case creations for various product page fixes, reimbursement issues, Lost and Damaged inventory followup and reimbursement
- Boosting customer feedback from auto generated tools
- Customer review analysis with competitor review
- KPI, Advertisement performance tracker management. Article writing on products, social bookmarking and establishing on social media
Process & Communication Training Sr.Assoc - Dell
(2015-10 - 2016-02)
Conduct trainings on US healthcare, RCM, Payer processes training to new hires. Developing E- training modules.
Clinical Executive / Medical Records Associate (Trainer) / Data Entry Conversion Sr. Associate (Trainer) - DELL International Pvt. Ltd
(2009-01 - 2014-12)
- Conversion of Health records to EMR
- Suggesting process improvement ideas
- Conducting client update meetings
- Backup trainer for the new hire batches
- Buddy for the new hires batches and branding the company policies
- Yellow belt trained and member of six sigma project
- Conducting brainstorming sessions for error reduction and process improvement
- Creating PPT presentations
- Client Specific Trainer for the team – New Hire, Refresher and Supervisor trainings
- Handling of Client quality calls
- Feedback communication
- Client software improvement ideas collection, presenting the same to client
- Questionnaire preparation and interviews for grade-level movements
- Part of multiple six sigma projects- data collection, creating of pivot tables, graphs, Pareto charts, cause-effect diagrams
- Attending training programs on US Healthcare
- Emergency Response Team - SPOC
