Management Trainee - Genpact - Jodhpur, India
(2025-06 - 2025-12)
Genpact is a global professional services firm delivering digital transformation through IT, consulting, and BPO services powered by AI, data, and process intelligence.
- Supported the Zimmer process, enabling timely supply of medical equipment to hospitals and healthcare professionals
- Managed end-to-end Order to Cash (OTC) and Accounts Receivable (AR) operations in SAP, including order processing, invoicing, payment postings, and customer account maintenance
- Monitored invoice aging, customer balances, and collections using SAP and HighRadius, driving timely cash realization
- Executed proactive invoice follow-ups, payment clearing, and adjustments prior to due dates, improving cash flow efficiency
- Leveraged HighRadius automation to issue daily payment reminders and resolve invoice disputes in coordination with customers
- Maintained accurate customer master data, reconciliations, and transaction records in line with SLA, audit, and compliance standards
- Coordinated with US and Canadian clients, ensuring prompt issue resolution and strong stakeholder relationships
- Consistently met quality, compliance, and productivity targets in a high-volume BPO environment
Senior Executive - FOB - SAR Transport Systems Pvt - Mumbai, India
(2024-11 - 2024-12)
SAR Transport Systems is an end-to-end logistics solutions provider to importers and exporters
- Handled end-to-end client coordination for export documentation and LC-related processes
- Reviewed and dispatched export documents with 100% accuracy and compliance
- Resolved client queries efficiently, ensuring timely documentation and smooth export operations
Trade Finance Manager / Documentation Executive - Symbiosis Assistance Pvt Ltd (Synergy Tradeco NV, Belgium) - Jodhpur, India
(2020-01 - 2024-09)
A global supplier, distributor, and trader focused on recyclable, non-prime, and prime raw materials across international markets.
- Managed end-to-end trade finance and international banking operations, covering LC, DP, and DA transactions from discrepancy analysis through financing
- Processed 25+ Letters of Credit weekly with zero discrepancies, ensuring full compliance with UCP, ISBP, and regulatory standards
- Executed pre- and post-shipment financing and ensured timely submission of shipping documents aligned with vessel schedules
- Supervised and mentored a 10-member export documentation team, delivering accurate and compliant support to internal and external stakeholders
- Coordinated closely with banks, corporate clients, and shipping lines to streamline shipment planning and documentation workflows
- Managed document receipt and dispatch, including signature verification, bank callbacks, and regulatory reporting
- Oversaw documentation and logistics for 1,000+ containers and 100+ post-shipment document allocations
