Kritika Chawla

Results-driven healthcare professional transitioning into corporate and impact-oriented roles. Brings strong interest in project coordination, community engagement, stakeholder collaboration, research support, and reporting. Proven ability to work in cross-functional environments, manage field operations, support large-scale initiatives, and communicate effectively with diverse stakeholders.

Motivated to contribute to corporate, CSR, consulting, program management, Recruitment and strategy-driven roles.

Assistant Manager – Claims / Medical Officer (Audit & Claims Specialist) - Star Health & Allied Insurance Co. Ltd.

(2026-02)

• Evaluated cashless and reimbursement claims in accordance with policy terms, IRDAI regulations, and internal SOPs.
• Assessed pre-authorization requests for medical necessity, treatment justification, length of stay, and ICU indication.
• Reviewed medical records, operative notes, and billing statements to identify exclusions, PED implications, discrepancies, and fraud indicators.
• Coordinated with hospitals and treating doctors for clinical clarifications and conducted field verifications.
• Managed high-value and escalated cases, ensuring accurate decisions, cost control, and TAT compliance.

Dental Surgeon - Private Clinic

(2025-05 - 2026-02)

• Performed clinical examinations, diagnosis, and routine dental procedures including scaling, restorations, RCTs, and extractions.
• Managed treatment planning, patient counseling, follow-ups, and emergency cases.
• Patient Coordination & Administration
• Assisted in documentation, inventory monitoring, and operational support.
• Camps & Marketing Activities
• Participated in outreach and marketing initiatives to enhance patient engagement and retention.

COVID-19 Volunteer - Community Health Initiative

(2020 - 2021)

• Assisted frontline health workers during COVID-19 screening and vaccination drives
• Supported health education and hygiene awareness in vulnerable communities
• Helped manage logistics and patient care in emergency clinics.

Bachelor of Dental Surgery - Dental Surgery - Baba Farid University of Health Sciences, Punjab

Rotary Internship - Dentistry - Dasmesh Institute of Research And Dental Sciences, Faridkot Punjab, India