Kritika Tiwari

Managed end-to-end employment verification processes, including Employment Research and Employment Initiation.

Conducted

Employment, Address, Resume, and ID Verifications as part of background screening operations. Reviewed and analyzed candidate documents, employment records, and verification details for accuracy and compliance.

Operations Intern - Springrole India Private Limited - Bengalore

(2025-11 - 2026-05)

• Managed end-to-end employment verification processes, including Employment Research and Employment Initiation.
• Conducted Employment, Address, Resume, and ID Verifications as part of background screening operations.
• Reviewed and analyzed candidate documents, employment records, and verification details for accuracy and compliance.
• Performed detailed case analysis and resolved discrepancies by coordinating with employers, candidates, and internal teams.
• Assisted in identifying insufficient or mismatched information and escalated cases when required.
• Ensured proper documentation and adherence to company policies and client-specific verification requirements.

Verification Consultant - First Advantage Global Services

(2022-01 - 2022-06)

• Communicate with individual via call and emails to complete assigned employment verification.
• Ensure Client guide lines are followed.
• Monitor pending works to timely completion of the clients background report.
• communicating with clients via calls and emails Identifying and resolving client queries

Executive BGC - Lancers Network Limited

(2019-01 - 2021-07)

• Communicate with individual via call and emails to complete assigned employment verification.
• Contacting applicants previous employers and personal references to discover his or her employment history and qualifications history.

Process Associate - Premier Investigation Pvt Ltd

(2018-03 - 2018-12)

• Contacting applicants previous employers and personal references to discover employment history and qualifications history
• Communicate with individual via call and emails to complete assigned employment verification.

Customer Service Associate (Upgrade Sales) - Intelenet Global Services

(2017-03 - 2018-03)

• Prospecting leads and pitch the product/service
• Presenting product/service demonstrations

Bachelor of Commerce - University of Delhi (SOL) (2019)

Sr. Secondary - Sarvodaya Kanya Vidyalaya (2015)

Secondary - Sarvodaya Kanya Vidyalaya (2013)