Krunal Patel

Product Owner with 14+ years of experience leading Agile product teams and delivering enterprise SaaS and AI-powered solutions, including 7+ years at Thomson Reuters and 6+ years at Tax Technologies. Proven track record of translating business needs into GenAI-powered features — combining GPT models, OCR to ship intelligent dashboards, digital signature workflows, and automation that reduced manual effort and improved delivery velocity. Skilled at backlog ownership, stakeholder alignment, and end-to-end product lifecycle delivery across cross-functional Agile teams.

Product Owner at Thomson Reuters (2018-12 – Present)

• Defined product vision, strategy, roadmap, and priorities to align with business objectives and customer needs.
• Owned the product lifecycle from ideation through launch and continuous optimization.
• Drive the planning, maintain product roadmaps, and release schedules — including quarterly planning, milestone tracking, and delivery governance across workstreams
• Authored PRDs, user stories, and acceptance criteria to ensure clarity and alignment across teams.
• Led end-to-end product lifecycle from ideation through launch and continuous improvement for products.
• Led AI-driven product development using GPT models, OCR, and RPA to streamline tax workflows, reducing manual processing time by 70%.
• Led AI/ML and Generative AI initiatives, delivering end-to-end solutions with strong ownership of technical design, architecture, and business alignment
• Owned the end-to-end product lifecycle for AI-driven solutions, from problem discovery and requirement definition through delivery, launch, and user adoption
• Lead Scrum-of-Scrums across Product, Engineering, QA, DevOps, Architecture, Security, and Operations, coordinating and releases per quarter.
• Run full sprint cadence (planning, stand-ups, reviews, retrospectives) for a team, mentoring the team on Agile/Scrum/Kanban and raising delivery maturity.
• Applied Lean/MVP and phased-delivery approaches with TDD/BDD practices, reducing production defects and accelerating time-to-market for releases.
• Authored BRDs and FSDs translating business processes into functional designs, reducing requirement rework and clarification cycles with engineering.
• Evaluated AI/ML opportunities to define new product solutions, presenting business cases that informed roadmap investment decisions.

Product Management Team Lead at Tax Technologies Pvt. Ltd. (2012-06 – 2018-12)

• Defined product vision and roadmap for SaaS platforms, translating business goals into scalable delivery plans executed by an Agile team.
• Used adoption metrics, customer feedback, and performance data to drive prioritization decisions, improving product ROI.
• Facilitated trade-off analysis and decision-making sessions with senior leadership, balancing scalability, security, usability, and delivery timelines.
• Monitored product performance using KPIs and analytics, driving continuous improvements.
• Elicited requirements via user stories, PBIs, and workflow diagrams, cutting requirement ambiguity and accelerating sprint readiness.
• Led release planning with product managers and business stakeholders, coordinating feature releases per year.
• Conducted market analysis and build-buy-partner evaluations that shaped monetization strategy and adoption planning.
• Managed partner relationships and joint roadmaps, aligning external and internal stakeholders to strategic objectives.
• Run the full sprint cadence — planning, daily stand-ups, reviews, retrospectives, and backlog refinement — while mentoring the team on Agile, Scrum, and Kanban practices to raise delivery maturity
• Conducted market and competitor research to identify new opportunities and inform product strategy. Ensured timely delivery of high-quality product features through effective planning and execution.

MBA – Gujarat Technological University (2012)

BBA in Finance – Hemchandracharya North Gujarat University (2010)