Krupali Shah

BA Economics with around 12+ years of experience in HR/ Administration for Corporate Sector & Manufacturing industries. Seeking a position in a progressive organization with a Creative, Challenging and Encouraging work environment, which will help me to build a career as well as extend my knowledge, exhibit my Personal and Professional Skills and make sincerer efforts to excel.

Purchase cum Commercial Executive - Shree Ganesh Remedies Ltd.

(2012-12)

• Manage all purchase-related activities, including preparing purchase orders and researching potential vendors.
• Negotiate contracts, evaluate supplier offers, and manage procurement processes to ensure cost-effectiveness.
• Track orders and ensure timely deliveries to avoid production delays.
• Handle vendor management and ensure legal and regulatory compliance.
• Liaise with external vendors and partners to maintain smooth supply chain operations.
• Manage customer payment follow-ups, ensuring timely transactions.
• Organize technical exhibitions to showcase products and build customer relationships.
• Maintain office inventory and oversee office expenses related to procurement.

Customer Care Executive - Raviratna Motors Pvt Ltd

(2008-03 - 2011-06)

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Process orders, forms and applications.

Executive - HDFC Bank ltd

(2007-10 - 2008-02)

• Evaluate, authorize, or recommend approval of personnel or credit loans.
• Advise borrowers on financial status and methods of payments.
• Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.

B.A - Economics - Veer Narmad South Gujarat University (VNSGU) (2005)

XIIth - Gujarati (2002)

Xth - Gujarati (2000)