Krushna Jagtap

I am seeking a challenging position in a reputed organization which provides opportunities for professional growth and advancement, where I can utilize my experience and acquired skills toward become a valuable team member.

Customer Relationship Officer at CSB Bank LTD (2019-06 – 2024-12)

• Branch operations
• Entry Authorisation like CTS clearing, RTGS/NEFT, AOF Processing
• Maintain branch records and registers
• Dealing with walking customers and resolving queries
• Gold Loan handling
• Sourcing and Disbursement
• Complete deposit handling
• Open CASA and maintain FTNR
• Sales and marketing
• Cash counter handling
• ATM cash loading as per daily limit
• Branch compliance adherence

Senior Relationship Manager at DCB Bank Ltd (2025-01 – 2025-04)

• Dealing with walking customers and resolving queries
• Gold Loan handling
• Complete Gold Loan Process documentations
• Open CASA
• TD with FTR
• Maintain branch records and registers
• Sales and marketing
• Branch compliance adherence

Gold loan Officer at Unity Small finance Bank Ltd (2025-05 – Present)

Dealing with walking customers and handles loans and credit facilities for individual customers, Gold loans.

• Dealing with walking customers and handling loans and credit facilities
• Gold loan handling
• Assess the purity and weight of gold items (jewellery, coins, etc.)
• Determine the market value of the gold
• Provide a valuation report for loan approval
• Evaluating gold items for loan approval
• Determining loan amounts based on gold value
• Handling loan disbursal and repayment
• Managing loan applications and approvals
• Handling customer queries and issues
• Monitoring loan repayments and overdue accounts
• Providing customer support and resolving queries

PGDBF in Post Graduate Diploma Banking and Finance – AIMIT College Mangalore University (2019)

BCA in Bachelor of Computer Applications – DR BAMU UNIVERSITY AURANGABAD (2017)

HSC – PUNE BOARD (2014)

SSC – AURANGABAD BOARD (2010)