Kruthika B K

To pursue highly challenging ventures in a Salesforce environment. Looking forward for an opportunity in a challenging environment, where I can utilize my technical and customer service skills which will add value to operations, through which I can be an added pillar for the organization.

• Experience in Administration, Configuration, Deployments and Support for Salesforce CRM application.
• Managing 100K Active Users in our organization.
• Good hands-on on Sales Cloud, Service Cloud and Community Cloud.
• Good knowledge on Salesforce Einstein Analytics
• Experience in Salesforce Release Management.
• Experience in Sandbox Refresh activities on regular basis.
• Installing and Managing Packages from App Exchange.
• Involved in Unit Testing and Test Coverage for triggers and Apex Classes.
• Data Management like Importing, exporting data andMass Updating Data using Data loader, Workbench, Data loader IO.
• Creating and Managing Reports andDashboards.
• Creating Users, Profiles, Roles, Queues and Permission Sets.
• Created the Validation Rules, Sharing Rules, Approval Process, Workflows, Process Builder and Flows for automation.
• Creating Fields, Objects, Relationships, Big Objects, Page Layouts, Record types, Custom Report Types and Tabs.
• Experience in working with Force.com IDE, Data Loader, Workbench, Dataloader IO and Salesforce.com Sandbox environments.
• Implemented Security and Sharing rules at organization level, object level, field level and record level for users.
• Created Profiles and configured the permissions based on the organizational hierarchy.
• Worked on the designing of custom objects, custom fields, role-based page layouts, Custom Tabs, Custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.

I have done my graduation in Bachelor of Engineering (Computer Science) with 7.5 CGPA.