Client Relationship Officer at MSM Unify (2026-02 – 2026-04)
- Counseled international education aspirants on study-abroad pathways, university shortlisting, and application strategy
- Managed end-to-end client relationships from initial inquiry through enrollment, maintaining 85%+ KRA compliance
- Coordinated with university partners and internal teams to ensure smooth documentation and admission processing
- Handled objections around ROI, visa prospects, and course fit to improve conversion rates
Career Counselor at Univo (2025-03 – 2025-11)
- Achieved 100% of monthly sales target in first month demonstrating quick adaptation to sales processes
- Promoted to Organic team within 4 months based on consistent performance and conversion abilities
- Conducted consultative sessions with MBA and BBA prospects, identifying goals and recommending pathways
- Managed end-to-end admissions including lead qualification, counseling, enrollment, and post-sale support
- Built strong client relationships through active listening and personalized guidance
Business Development Executive – UPSC Counselor at Unacademy (2024-09 – 2025-02)
- Consistently exceeded sales targets achieving over 80% quota attainment throughout tenure
- Managed complete sales cycle from lead generation through closure including EMI processing
- Conducted counseling sessions with UPSC aspirants to understand needs and recommend course packages
- Utilized CRM analytics and dashboards to track activities and optimize outreach strategies
- Handled objections and delivered demonstrations converting qualified leads into paid customers
Pre-Sales User Engagement Intern at WhiteHat Jr (2021-08 – 2021-09)
- Conducted outbound calls to engage customers and schedule product demonstrations
- Delivered presentations following guidelines to educate parents on coding curriculum offerings
- Collaborated with team members to achieve collective targets and support engagement initiatives
