Travel Coordinator / Global Mobility Associate - Caterpillar India Engineering Solutions Pvt Ltd - Chennai
(2023-04 - 2026-05)
Served as HR-aligned Travel Administrator supporting corporate travel and international mobility programs for a Fortune 100 MNC.
- Coordinated short-term and long-term onsite assignments — including payroll change updates, mobility system tracking, and agreement preparation — working with centralized Global Mobility teams.
- Managed full-cycle US visa processes: L1, B1, J1, H1B — including USCIS petition filing coordination, immigration team liaison, appointment slot booking, and payment processing.
- Handled global visa activities across US, UK, Schengen, APAC, Middle East, and Australia; prepared visa covering letters, invitation letters, bona fide employment letters, and consulate documentation.
- Managed end-to-end travel logistics using SAP Concur OBT and GDS platforms (Galileo, Abacus, Amadeus) — international/domestic itinerary planning, hotel accommodation, and ticket issuance.
- Conducted USA Visa Interview orientation/briefing sessions for employees prior to consulate appointments.
- Maintained traveller profiles in SAP Concur; ensured travel policy adherence, SLA compliance, and emergency support for travellers during disruptions.
Travel Administrator - KAL ATM Software India Private Limited - Chennai
(2016-08 - 2023-02)
Managed end-to-end corporate travel operations for domestic and international employees — flights, hotels, ground transport, and visa documentation.
- Provided comprehensive global visa immigration support covering all major corridors; prepared and reviewed all consulate documentation.
- Operated corporate travel tools including Egencia OBT, Amadeus, and Galileo for bookings and itinerary management.
- Coordinated with travel agencies, airlines, and hotels; reviewed vendor invoices, resolved discrepancies, and maintained cost-effective vendor relationships.
- Prepared visa invitation letters, travel purpose letters, and communicated itinerary updates, travel alerts, and mandatory requirements to stakeholders.
Business Travel Consultant - KUONI & SOTC Business Travel India Pvt Ltd - Chennai
(2014-06 - 2016-08)
Delivered in-plant corporate travel support to MNC clients — managing daily international and domestic travel operations.
- Handled end-to-end corporate travel: GDS bookings (Amadeus, Galileo, Abacus), PNR creation, ticket issuance, revalidation, and reissuance per airline fare rules.
- Managed queues, schedule changes, travel disruptions, and 24×7 urgent travel support for MNC clients.
- Coordinated multi-country visa processing (US, UK, Schengen, APAC, Middle East) and guided corporate clients on documentation and consulate requirements.
Traveller Transaction Support Specialist - Carlson Wagonlit Travel (CWT) India Pvt Ltd - Chennai
(2012-02 - 2014-06)
- Provided GDS-based travel support (Amadeus, Galileo) for corporate MNC accounts — bookings, modifications, cancellations, refunds, and disruption management.
- Maintained travel trackers, MIS reports, dashboards, and monthly business review data.
- Supported corporate mobility teams on L1, H1B, B1, J1 immigration coordination.
- Managed queues, schedule changes, travel disruptions, and 24×7 urgent travel support for MNC clients.
- Coordinated multi-country visa processing (US, UK, Schengen, APAC, Middle East) and guided corporate clients on documentation and consulate requirements.
Reservation Counter Staff - All India Travel Agency Pvt Ltd - Chennai
(2011-04 - 2012-01)
- Handled reservations, travel bookings, and customer travel support operations.
