Kumar P

To obtain a challenge in a dynamic organization where I can leverage my skills in quality control & document management, and administrative processes. Eager to contribute my experience and knowledge while continuously learning and growing, and to make a meaningful impact on the company’s success.

• ASL Shipyard, Singapore 

May 2022 – Sep 2023

• Oversaw quality control for ship repair processes, ensuring compliance with manufacturing standards and preventing defects throughout production.
• Conducted Anchor Chain Calibration, prepared detailed reports, and communicated findings to ship owner representatives.
• Managed and prepared Ship Repair Documentation, organizing trade-specific reports, obtaining approvals from ship owners/representatives, and coordinating with the commercial department for handover.
• Maintained accurate records of shipyard water usage, following instructions from the Yard Operations Manager for tracking and reporting.
• Processed labor contractors' initial invoices, ensuring timely and accurate documentation in line with financial procedures.

Conduent Business Services India LLP, Visakhapatnam , india

Transaction Processing Specialist

Apr 2018 – Apr 2022

• Process daily claims by reviewing claim denials and payer requirements, implementing corrective actions to prevent future issues, and ensuring timely research to meet patient and client needs.
• Managed Document Processing in CRM systems to verify patient eligibility and maintain accurate records.
• Identified and reported adverse events from documentation, ensuring proper follow-up with clients for timely resolution.
• Responded to emails from the Data Service Unit (DSU), updating AER/ARGUS numbers in patient profiles to ensure compliance with reporting requirements.
• Rotated into the Quality Control role for the project, ensuring accuracy and adherence to established quality standards.
• Maintained high-quality standards and provided regular updates and feedback to team members, guiding them toward achieving 100% quality.

Contributed to special client-based projects, addressing unique requirements to improve service delivery and client satisfaction.