Kumar Swamy

Experienced Housekeeping Supervisor with strong expertise in hotel operations, team leadership, and quality control. Proven ability to maintain high cleanliness standards, improve guest satisfaction, and manage daily housekeeping activities efficiently. Skilled in staff training, scheduling, and coordinating with other departments to ensure smooth hotel operations.

HOUSEKEEPING SUPERVISOR - SWISSOTEL AL GHURAIR & LIVING DUBAI - Dubai

(2024-04)

• Allocate and supervise daily housekeeping tasks and special projects
• Conduct inspections of guest rooms, public areas to ensure compliance with brand standards
• Monitor and update room status through reports, discrepancy checks, and priority cleaning schedules
• Coordinate effectively with Front Office and Engineering departments for seamless operations
• Prepare and communicate accurate room assignments and shift handovers
• Ensure strict adherence to safety, security, and organizational policies
• Train and develop team members on service standards, grooming, and operational procedures
• Drive high levels of guest satisfaction through efficient and cost-effective housekeeping operations

HOUSEKEEPING HEAD ATTENDANT - SWISSOTEL AL GHURAIR & LIVING DUBAI - Dubai

(2019-12 - 2024-04)

• Supervise and coordinate daily cleaning activities of room attendants and public area attendants
• Inspect rooms after cleaning to ensure quality, hygiene, and brand compliance
• Respond promptly to guest requests and resolve housekeeping-related issues
• Report maintenance issues to the Engineering department
• Support housekeeping supervisor in smooth shift operations
• Ensure safety, cleanliness, and hygiene standards are strictly followed

DIPLOMA - HOTEL MANAGEMENT - PRIYA INSTITUTE, KAKINADA

INTERMEDIATE - CSM JUNIOR COLLEGE, GOLLAVELLI