Kunal Dey

Results-driven Senior Project Engineer with 4.5+ years of enterprise Wintel & VMware administration experience at Wipro Limited. Delivered 99.9%+ uptime across a 1,000+ Windows Server estate, reduced patch non-compliance from 18% to under 3%, and cut VM provisioning time by 40% through automation.

Microsoft Azure

Fundamentals certified (AZ-900 | Credential ID: 4F289BEDBD00FF1B) with hands-on expertise in Active Directory, Group Policy, ESXi/vCenter, HPE OneView, hybrid identity, and ITIL-aligned incident & change management. Actively expanding into Azure cloud (AZ-104 in progress), hybrid infrastructure, and Microsoft Defender for Endpoint. Available with 45–60 days notice period — open to pan-India MNC relocation.

Senior Project Engineer – Wintel & VMware at Wipro Limited (2025-12 – Present)

Client: Christie's (Auction House) — Managed Services, Wintel BAU

• Architect and govern AD infrastructure for 1,000+ users and devices; reduced GPO policy conflicts by 35% through structured OU redesign and policy cleanup.
• Lead end-to-end server lifecycle (build → configure → upgrade → decommission) across 200+ Windows Servers, cutting provisioning TAT from 4 hours to under 90 minutes.
• Administer vCenter/ESXi environment with 150+ VMs; implemented DRS threshold tuning that improved cluster resource utilisation by 22%.
• Drive root cause analysis for P1/P2 incidents — achieved average MTTR of under 45 minutes against SLA target of 2 hours.
• Manage HPE OneView-driven firmware upgrades across 50+ physical hosts with zero unplanned outages.
• Champion RFC implementation and CAB coordination for planned maintenance — zero failed changes in last 6 months.
• Assess and implement Microsoft Defender for Endpoint policies for server estate; evaluate Azure Arc for hybrid server management as part of cloud readiness initiative.

Wintel Administrator at Wipro Limited (2021-09 – 2025-11)

Client: Christie's (Auction House) — Managed Services, Wintel BAU

• Resolved 500+ incidents, service requests, and work orders annually while maintaining 98.5%+ SLA compliance across 24×7 BAU operations.
• Executed monthly Windows Server and ESXi patching across 1,000+ servers — reduced patch non-compliance from 18% to under 3% within 6 months.
• Performed BIOS and firmware upgrades on 80+ HPE ProLiant physical servers and ESXi hosts with zero production impact.
• Led vulnerability remediation program covering local admin credential validation, CIS benchmark hardening, and browser security policy — cleared 95% of open CVEs within 30-day SLA.
• Delivered DR testing exercises achieving 100% RTO target adherence across 3 consecutive quarterly tests.
• Served as SME for PowerShell automation — built scripts to automate AD user reporting and stale account audits, saving 6 man-hours per week.
• Created 15+ SOP documents and conducted 8 KT sessions for new team members, cutting onboarding time by 30%.

M.Tech in Computing Systems & Infrastructure – BITS Pilani (2025-12)

BCA in Bachelor of Computer Applications – Techno India University (2018 – 2021)