Kunal Joshi
Zoho Developer | Salesforce CRM | CRM Automation | API Integration
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About
Zoho Developer with hands-on experience in Zoho CRM, Zoho Creator, Deluge scripting, CRM customization, workflow automation, REST API integration, webhooks, dashboards, and business process automation. Experienced in developing CRM applications, automating workflows, integrating third-party systems, gathering business requirements, and delivering CRM solutions aligned with operational needs. Currently building foundational Salesforce CRM and Salesforce Administration knowledge, including objects, fields, relationships, data management, reports, dashboards, and automation concepts.
Customized and enhanced Zoho CRM modules to support business workflows and CRM process requirements.
Developed Zoho
Creator applications with forms, workflows, reports, and dashboards to streamline business operations. Automated multiple business processes using Deluge scripting and Zoho Workflow Automation, reducing repetitive manual activities. Implemented API integrations across CRM modules and configured multiple webhooks to streamline data exchange with third-party systems.
Generated daily operational reports and maintained weekly dashboards to improve reporting, data visibility, and business monitoring. Translated functional requirements into user-friendly CRM solutions across multiple business workflows and stakeholder requirements.
Experience
Zoho Developer at Mega Engineering (2026-04 – Present)
- Customized and enhanced Zoho CRM modules to support business workflows and CRM process requirements.
- Developed Zoho Creator applications with forms, workflows, reports, and dashboards to streamline business operations.
- Automated multiple business processes using Deluge scripting and Zoho Workflow Automation, reducing repetitive manual activities.
- Implemented API integrations across CRM modules and configured multiple webhooks to streamline data exchange with third-party systems.
- Generated daily operational reports and maintained weekly dashboards to improve reporting, data visibility, and business monitoring.
- Translated functional requirements into user-friendly CRM solutions across multiple business workflows and stakeholder requirements.
Zoho Developer & Functional Consultant at Varthak Technologies (2025-02 – 2026-02)
- Customized Zoho CRM modules to support lead management, deal management, and CRM automation processes.
- Developed Zoho Creator applications using forms, reports, workflows, and dashboards to support business operations.
- Implemented multiple workflow automations using Deluge scripting, reducing repetitive manual activities across business processes.
- Implemented API integrations across CRM modules to streamline data exchange with third-party systems.
- Created weekly Zoho Analytics dashboards and operational reports to support data analysis and business visibility.
- Generated and maintained daily reporting processes to provide stakeholders with timely operational information.
- Gathered requirements from multiple stakeholders/users and translated business requirements into CRM workflows, automations, and functional solutions.
- Supported CRM workflow analysis, functional consulting, solution design, and client requirements throughout the implementation process.
Education
Master of Computer Applications (MCA) in Computer Applications – Dr. Babasaheb Ambedkar Marathwada University (2025 – 2027)
Bachelor of Computer Science in Computer Science – Dr. Babasaheb Ambedkar Marathwada University (2021 – 2024)
