Kundal Kashyap

Results-oriented operations professional with 8+ years of client-facing experience in financial services, pivoting into Business Development with a strong foundation in CRM, pipeline management, and data analytics. Certified in HubSpot Sales & Marketing Hub (2026) and Google Data Analytics, with hands-on experience in lead lifecycle management, email sequencing, and sales funnel optimisation. Brings a rare combination of process discipline, data literacy, and relationship management to high-growth organisations across B2B services, fintech, agritech, consulting, and enterprise sectors.

Business Development & Operations Manager - Legumjure, Kolkata (Law Firm — Hastings Chambers) - Kolkata

(2016-01 - 2024-04)

• Managed client relationships across a portfolio of 8+ long-term accounts; served as the primary commercial interface resolving escalations and maintaining zero billing disputes over 8 years.
• Drove a 75% reduction in financial reporting turnaround by redesigning documentation workflows, directly demonstrating the process improvement mindset critical to scaling BD operations.
• Coordinated cross-functional stakeholder communications under high-pressure deadlines, managing senior accountants, external legal partners, and vendors simultaneously.
• Built and maintained a structured CRM-equivalent records system for sensitive legal and financial data, establishing strong data hygiene and client lifecycle management practices.

IT & Security Operations Intern - DNA Entertainment, Kolkata - Kolkata

(2015-01 - 2015-12)

• Configured servers, workstations, and device security controls; maintained compliance documentation and digital security logs.

UPSC Civil Services Preparation & Professional Upskilling - Independent Study

(2024-05 - 2025-11)

• Completed 18 months of structured UPSC Civil Services preparation, developing depth in governance, macroeconomics, and public policy, directly applicable to enterprise and government-facing BD roles.
• Concurrently pursued professional certifications: Google Data Analytics (Dec 2025–Feb 2026) and HubSpot Sales & Marketing Hub (May 2026).

Bachelor of Commerce - Commerce - University of Calcutta

ISC - Methodist School