Financial & Data Analyst at Insync Analytics Pvt. Ltd (2023-11 – Present)
Developed driver-based financial models and built interactive dashboards to track KPIs and financial performance.
- Developed driver-based financial models to forecast revenue, expenses, profitability, and cash flows, supporting planning and business decisions
- Built interactive Power BI dashboards to track KPIs, financial performance, and business trends
- Analyzed data using SQL and advanced Excel to identify patterns, trends, and actionable insights
- Designed and monitored key performance indicators (KPIs) to evaluate financial and operational efficiency
- Conducted financial, industry, and market analysis to support investment decisions and strategy
- Automated reporting processes and delivered data-driven insights to stakeholders, improving reporting efficiency and decision-making
E-learning Quality Analyst at Learning Mate (2023-05 – 2023-11)
Conducted end-to-end functional testing of web-based educational content and validated interactive digital materials.
- Conducted end-to-end functional testing of web-based educational content developed using HTML and CSS, identifying layout, styling, and interactive component issues
- Reported and documented bugs, formatting errors, and usability issues using standardized defect tracking systems
- Tested and validated interactive digital books and online study materials to ensure functionality and accuracy across multiple platforms
- Collaborated with content developers and designers to verify implementation of educational standards and design specifications
Front Office Executive at Holiday Inn Mumbai International Airport Hotel (2022-01 – 2023-04)
Managed guest registration process and maintained exceptional guest service standards.
- Managed the guest registration process at the hotel which involved assisting guests with check-in procedures, collecting necessary information such as identification and payment details, and ensuring a smooth and efficient registration experience
- Maintained the best guest service responsibility by ensuring exceptional service at all times
- Directed calls to guest rooms, staff, or departments through the switchboard or PBX system
- Logged all wake-up call requests and performed wake-up call service diligently
