Kush Shrivastava

Detail-oriented Business Analyst with 3+ years of experience defining analytical frameworks, identifying process gaps through data, and driving operational efficiency. Proven track record of leveraging SQL, data visualization, and agile methodologies to translate complex datasets into actionable business insights. Adept at cross-functional stakeholder management, customer-obsessed problem solving, and proactively preventing operational issues before they impact the business.

Assistant Manager – IT & Analytics at NeoGrowth Credit Pvt Ltd (2025-01 – Present)

• Built and automated real-time SQL-based operational and financial reports on Apache Superset, reducing manual reporting effort and enabling data-driven decision-making across Operations, Finance, and Product teams.
• Defined analytical frameworks and identified process gaps across treasury and lending workflows by analyzing data and metrics; liaised with relevant teams to plug identified gaps and streamline operations.
• Led Agile sprint planning, daily stand-ups, and backlog management to ensure timely delivery of analytical and IT projects, accurately prioritizing work based on business impact.
• Owned end-to-end requirement documentation (BRDs, FSDs, task breakdowns) and timeline planning in Jira to ensure clarity between business stakeholders and technical teams.
• Proactively monitored system readiness and UAT execution — anticipating issues before go-live and implementing preventive checks to avoid post-deployment outages.

Sr. Executive – Product & Operations at Ufaber Edutech Pvt Ltd (2020-01 – 2023-05)

• Managed data-driven planning and execution of 50+ AI & Robotics curriculum projects, tracking KPIs from concept through deployment to ensure customer experience targets were met.
• Implemented Odoo ERP to digitize manufacturing and procurement workflows, identifying and eliminating process inefficiencies that reduced cycle time by 75% across 7+ vendors and 100+ inventory items.
• Collaborated with cross-functional teams (design, marketing, operations) using structured frameworks to define requirements, prioritize features, and drive on-time product launches.
• Managed end-to-end lifecycle of 40+ Montessori educational tools, from ideation and production planning to dispatch SOPs, ensuring smooth supply chain operations.

Master of Business Administration in General Management – ABV-IIITM, Gwalior (2023 – 2025)

Bachelor of Engineering in Electronics & Communication – RGPV, Bhopal (2016 – 2020)