Kushal Nayan

Motivated and detail-oriented professional seeking an opportunity to contribute my analytical, problem solving, and organizational skills in a dynamic organization. Eager to learn, grow, and deliver high quality results while adding value to the team and achieving organizational goals

Data Analyst at Morningstar Sustainalytics (2026-01 – 2026-07)

• Conducted secondary financial ESG research on 2,500+ companies across multiple industries and countries.
• Reviewed and analyzed corporate filings including annual reports, integrated reports, sustainability reports, Form 10-K, Form 20-F and consolidated financial statements.

Business Development Manager at Morningstar Sustainalytics (2022-05 – 2026-01)

• Identify and research potential customers and business opportunities.
• Generate leads through calls, emails, online research, and professional networking.
• Connect with prospective clients to understand their needs and introduce suitable solutions.
• Maintain regular follow-ups with prospects to improve conversion opportunities.
• Coordinate with internal teams to support proposals, negotiations, and client requirements.
• Work towards assigned sales targets and business development objectives.

Customer support executive at Startek (2021-07 – 2022-01)

• Flipkart voice process.
• Handled customer queries through the voice process and provided appropriate resolutions.
• Maintained professional communication while addressing customer concerns and service-related issues.
• Managed multiple customer interactions while maintaining accuracy and service quality

Telesales Executive at Digital Jockey (2019-09 – 2020-12)

• Contacting prospects via phone call, chat or email, pitching them the services or products, and then setting appointment with the clients wherever needed.

Bachelor of Arts in English Hons. – Karim City College, Jamshedpur (2021)