Labotek
Worked as field experience, team supervison, team and work management. Timely trainings for field team.
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About
PRODUCTION FUEL FILTERS, MAINTENANCE AND QUALITY ASSURANCE BEFORE FG EXITS TO CUSTOMER PLACE.
Experience
MAHLE FILTERS SYSTEMS INDIA LTD. - SOLAN (Himachal Pradesh)
(2014-10)
PRODUCTION FUEL FILTERS, MAINTENANCE AND QUALITY ASSURANCE BEFORE FG EXITS TO CUSTOMER PLACE.
UPS SERVICE ENGINEER, SERVICE CENTER INCHARGE - Novateur Electricals And Digital Systems Pvt Ltd. (A Group Brand Legrand) - NEW DELHI & Chandigarh
(2016-04 - 2021-12)
- TAKING CARE OF ALL COMPLAINTS & INSTALLATIONS OF MY AREA & UPDATE TO CUSTOMER
- MAINTAINING ALL NECESSARY DATA, EMAILING, MONTHLY & QUARTERLY AUDITS
- MANAGING THE TEAM OF 8-10 PEOPLES & ALIGNING TEAM ACCORDINGLY, MAINTAIN TAT
- GENERATE & FOLLOW UP FOR AMC, NEW UPS & BATTERY ORDERS QUERY
THREE PHASE UPS SERVICE ENGINEER AND CUSTOMER SERVICE REPRESENTATIVE - EATON POWER QUALITY PVT LTD - CHANDIGARH & UPPER NORTH
(2022-01 - 2023-05)
- HANDLING CUSTOMER COMPLAINTS, MAINTAINING DATA, OFFICIAL MAILING AND SOFTWARE INSTALLATION
- ATTENDED COMPLAINTS UPTO 800 KVA
- OFFICIAL MAILING & CUSTOMER UPDATION & ALIGNING TEAM TO AVOID CUSTOMER ESCALATIONS
- GENERATE & FOLLOW UP FOR AMC, NEW UPS & BATTERY ORDERS QUERY
SERVICE ENGINEER - AMARARAJA ENERGY & MOBILITY PVT LTD (Formerly known as amararaja batteries) - New Delhi (AREA HANDLING – UPW & UTTARAKHAND)
(2023-08 - 2025-08)
- TAKING CARE OF ALL TELECOM CUSTOMERS COMPLAINTS, PLANNING, MAINTAINING TAT TO AVOID ESCALATIONS
- VISIT TO SITES FOR REPEATED COMPLAINTS TO PROVIDE PROPER RCA TO CUSTOMER
- MAINTAINING ALL DATABASE
- GOOD COMMAND OVER MICROSOFT APPS AS IN EXCEL, WORD, POWERPOINT, OUTLOOK
- INSTALLATION VALIDATION, PROVIDE TIME TO TIME TRAININGS TO CUSTOMER FOR HANDLING THE EQUIPMENT TO AVOID FREQUENT FAILURES
Tech Lead - Novateur Electricals And Digital Systems Pvt Ltd. (A Group Brand Legrand) - NEW DELHI & Chandigarh
(2025-10)
- TAKING CARE OF ALL SERVICE RELATED COMPLAINTS ASSIGNED UNDER MY AREA, MAINTAIN AND IMPROVE THE TAT FOR BREAKDOWN CALLS, INSTALLATIONS
- TIMELY COMPLETION OF ALL PM'S SO THAT WE CAN MINIMIZE THE BREAKDOWNS
- PLANNING FOR COMPLAINTS AS PER NEAREST ENGINEER VISIT & ASSIGNMENT, CURRENTLY TAKING CARE FOR DELHI NCR & UPW REGION
Education
HIGH SCHOOL - HBSE (2010-04 - 2011-03)
THREE YEARS POLYTECHNIC DIPLOMA - ELECTRICAL ENGINEERING - GOVERNMENT POLYTECHNIC AMBALA CITY (2011-06 - 2014-06)
