Advance Application Engineering Analyst at Accenture
Part of the COE team driving new features and enhancements on the Salesforce CRM platform, with a focus on Veeva CRM implementation for a leading Life-Sciences client.
- Part of the COE team driving new features and enhancements on the Salesforce CRM platform, with a focus on Veeva CRM (a vertical built upon Salesforce) implementation for a leading Life-Sciences client.
- Developing scalable solutions for Medical Representatives and Health Care Professionals to improve operational workflows.
- Proactively identified, analysed, and resolved complex production defects to ensure system stability and minimal disruption to end-users.
- End-to-end ownership of requirement analysis, solution design, development, testing documentation, and client demonstrations while driving delivery through Agile methodologies.
- Recognized as 'Best Performer of the Month' twice for consistent, high-quality technical contribution and successful feature delivery.