Lakshmi Karunanithi

Professional with 7 years of experience in IT operations including 3 years of experience in IAM, Specializing in user and identity lifecycle management. 3 Months of hands-on experience in Saviynt application integration, including Active Directory onboarding, connector configuration, endpoint creation, and job scheduling. Strong ability to analyze and report on compliance control and audit requirements. Effectively handled IAM operations using Saviynt for large-scale enterprises.

Managed end-to-end coordination during critical incidents, bringing together relevant stakeholders and achieving timely P1 resolution. Ensured continuous server health monitoring, minimizing potential downtime and business disruption. Delivered consistent performance by exceeding SLA requirements, Provided timely resolution for 400+ Saviynt tickets, covering password management, authentication, and role/access concerns.

IAM Operations & Support (Present)

• Managed end-to-end identity lifecycle (Joiner–Mover–Leaver) processes across enterprise systems, ensuring accurate and secure user access management.
• Hands-on experience in Saviynt IGA implementation, including application onboarding, role configuration, and workflow setup.
• Administered user provisioning, deprovisioning, and access modifications for 400+ users, ensuring adherence to security policies.
• Resolved authentication and authorization issues, improving access availability and reducing user downtime.
• Enforced least-privilege access using Safeguard PAM and monitored privileged account activities to ensure SOX compliance.
• Led/support migration of 400+ users during infrastructure refresh with minimal disruption to business operations.
• Troubleshot workflow failures and access-related issues to maintain system reliability and efficiency.
• Managed incidents and service requests in ServiceNow within SLA, ensuring timely resolution and operational continuity.
• Provided L1/L2 support for CATIA application, resolving access, licensing, and performance issues to minimize downtime.
• Managed user access, onboarding/offboarding, and resolved integration and connectivity issues across environments.
• Collaborated with infrastructure teams to resolve server, network, and application-related issues.
• Monitoring Application DB's for Sisk space and proactively raising incidents for allocation to prevent business impact

Bachelor of Technology in Electronics and Communication Engineering