Lakshmi Vanaja Ch

Quality Assurance Engineer with experience in manual testing, AI product validation, and API testing. Skilled in regression, sanity, and new feature testing, along with test planning and defect lifecycle management. Experienced in Agile environments, leading bug discussions, and collaborating with cross-functional teams. Proficient in using AI tools like ChatGPT and Claude to improve productivity and testing efficiency.

Associate QA Engineer at Emergence AI (2024-06 – Present)

• Perform regression, sanity, and new feature testing to ensure product stability.
• Create and maintain test cases, test scenarios, and test plans.
• Log, track, and manage defects using Jira and ensure closure after fixes.
• Perform bug verification and retesting to maintain product quality.
• Participate in daily scrum standups and track feature progress and bug fixes.
• Coordinate bug triage discussions with developers and stakeholders.
• Manage test execution using TestRail.
• Perform API testing using Postman and validate using Swagger.
• Use Confluence for documentation and knowledge sharing.
• Leverage ChatGPT and Claude for test case generation and debugging support.
• Worked on prompt engineering and AI response validation.

Product Data Analyst at Phenom (2021-09 – 2024-06)

• Worked on chatbot (X+ CRM) to improve conversational quality.
• Performed AI response validation and quality checks.
• Improved chatbot outputs through prompt refinement.
• Conducted LLM benchmarking and evaluation.
• Collaborated with product and AI teams for improvements.

Consultant at Quess (2021-02 – 2021-09)

• Managed recruitment activities and coordination.

Recruiter at Project People (2017-03 – 2020-02)

• Handled end-to-end recruitment lifecycle and reporting.

MBA in Human Resources

B.Tech in Electronics & Communication Engineering