Lakshya Agrawal

Detail-oriented Content Moderator / Trust & Safety Professional with 3 years of experience at Takus (Bubble Project – Bumble). Proven expertise in enforcing community guidelines, identifying policy violations, and ensuring platform and user safety. Skilled in handling high volumes of sensitive content with strong accuracy, compliance, and emotional resilience. Adept at working in fast-paced, target-driven environments with strict SLA/TAT requirements.

Content Moderator / Trust & Safety Professional - TASKUS - Indore, India

(2022-12 - 2025-12)

Bubble Project (Bumble)

• Reviewed and moderated high-volume user-generated content (UGC) including videos, images, comments, live streams, user profiles, and private messages
• Identified, flagged, and actioned policy violations such as nudity, violence, hate speech, harassment, misinformation, self-harm, child safety risks, and illegal activities
• Classified content accurately as Safe, Restricted, or Violating in alignment with community standards and Trust & Safety policies
• Ensured consistent policy enforcement while adapting to frequent guideline updates and refreshers
• Detected and escalated high-risk content (self-harm, child exploitation, terrorism, severe abuse) as per escalation protocols
• Maintained high accuracy, quality scores, productivity metrics, and SLA/TAT compliance in a high-pressure environment
• Utilized internal moderation tools, dashboards, and AI-assisted review systems for decision-making
• Documented moderation actions accurately for quality audits and compliance reviews
• Adhered strictly to data privacy, confidentiality, and information security policies
• Demonstrated emotional resilience while reviewing disturbing or graphic content
• Worked efficiently in rotational shifts, including night shifts
• Moderated 4,000+ pieces of content daily with an accurate rate of 96%

Bachelor of Commerce (B. Com) - Foreign Trade - St. Paul Institute of Professional Studies (2022)

Senior Secondary - 12th – CBSE - Indore, Madhya Pradesh (2019)

Secondary - 10th – CBSE - Indore, Madhya Pradesh (2017)