Lalit Annapurna

Associate Analyst at Global Data Research Center

Talent

Hyderabad, TelanganaMember since July 2, 2026

Quantitative and qualitative research methodsData analysis and interpretationMarket research and trend analysisSurvey design and implementationData visualization and reportingExcellent communication and interpersonal skillsCustomer relationship managementConflict resolution and negotiationProblem-solving and troubleshootingTime management and prioritization

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Quantitative and qualitative research methodsData analysis and interpretationMarket research and trend analysisSurvey design and implementationData visualization and reporting

About

Detail-oriented researcher with excellent customer service skills, dedicated to providing accurate and actionable insights to drive business growth. Skilled in managing customer inquiries, resolving issues, and fostering long-term relationships.

Experience

Associate Analyst - Global Data Research Center - Hyderabad

(2023-05)

As a core research team member, I manage projects across the power and water sectors in the Middle East and North Africa Region.

Ensuring data quality and consistency through meticulous input checks and maintenance.
Managing Freshdesk queries and resolving tickets within SLA timelines.
Leveraging social media platforms (LinkedIn, Facebook) to expand professional networks.
Procuring critical information from stakeholders through targeted outreach (calls, emails, WhatsApp, LinkedIn).
Delivering exceptional client service through timely responses, data-driven insights, and project updates.
Conducting quality assurance reviews of project reports prepared by team members

Process Associate - Genpact - Hyderabad

(2020-10 - 2022-01)

Provided exceptional customer service through timely responses to queries, outbound calls, and support for data collection.

Ensured quality standards by completing tasks accurately and efficiently, adhering to company standards.
Offered administrative support for day-to-day process operations, interacting with customers and vendors.
Maintained accurate process documentation by reviewing and updating standard operating procedures (SOPs).
Serviced and maintained process equipment, detecting and addressing material and machine defects.
Monitored and assessed production processes, compiling reports to identify areas for improvement.