Lalit Choudhary

Application Support Engineer with 2 years of experience in the banking and fintech domain, supporting critical production applications and ensuring high system availability. Experienced in incident management, application monitoring, troubleshooting, deployment support, and root cause analysis in 24x7 production environments. Hands-on experience with AWS services including EC2, S3, IAM, VPC and CloudWatch along with Linux administration, Python and SQL.

Skilled in working with cross-functional teams to resolve production issues, support releases, and improve operational efficiency through automation. Familiar with Docker, cloud infrastructure, and monitoring tools, with a strong interest in DevOps and Site Reliability Engineering (SRE).

Application support and Digital Channel Analyst - Equitas Small Finance Bank - Chennai

(2024-06)

Project: UPI, IMPS, CTS

• Provided L2 production support for banking applications running on Linux and AWS environments, ensuring 99.9% system availability and SLA compliance.
• Supported CI/CD deployment activities including release validation, deployment coordination, rollback planning, and post-deployment verification.
• Worked with Git-based version control workflows and collaborated with development teams during production releases.
• Monitored application health using CloudWatch, Kibana, Vunet, and custom monitoring dashboards.
• Troubleshot API integrations, payment systems, UPI, IMPS, and banking middleware applications.
• Experienced in maintaining and troubleshooting multi-tier applications running on Linux servers and WSO2 middleware environments.
• Participated in Disaster Recovery (DR), Business Continuity Planning (BCP), and Data Center failover exercises.
• Conducted Root Cause Analysis (RCA), incident trend analysis, problem management, and service improvement initiatives.
• Coordinated with vendors, banking partners, and internal teams to resolve critical production issues.

Bachelor of Technology - Information Technology - Loyola Institute of Technology (2020 - 2024)

High school - Adhiparasakthi Matriculation High Sec School (2018 - 2020)