Lalitha Srija K

I'm a Business Analyst with hands-on experience in product development, KPI dashboard creation, and process optimization. I have a strong foundation in risk and financial analysis from my experience at EY, and I'm primarily targeting Business Analyst roles where I can drive data-backed decision-making, improve workflows, and deliver scalable business solutions.

Business Analyst at Unykloud Technologies (2025-03 – Present)

• Led end-to-end development of product screens/modules, from requirement gathering to deployment
• Translated business requirements into functional specifications, BRDs, and process workflows, improving clarity across teams
• Designed and implemented KPI dashboards for performance monitoring, trend analysis, and decision-making
• Collaborated with stakeholders and clients to identify process gaps and optimize workflows, improving operational efficiency
• Managed backlogs and sprint cycles, ensuring timely delivery of features and enhancements
• Conducted QA testing and issue tracking, reducing system defects and improving product reliability
• Supported API integrations using Postman and data handling through NetSuite ERP systems
• Strengthened reporting and visibility through structured data-driven insights and performance tracking
• Also worked on internal product called RIOO app, along with the client requirements.

Enterprise Risk Intern at ERNST AND YOUNG (2024-04 – 2024-06)

• Conducted risk impact analysis on 50+ NIFTY companies, identifying key financial and operational risks post COVID-19 and mapping them to potential risk events
• Researched and analyzed enterprise-level risk scenarios, improving understanding of business vulnerabilities and risk exposure
• Published a research paper titled "Impact of Risk Events on NIFTY 50 Companies", highlighting critical risk trends and their business implications
• Executed internal audits at client locations (including automotive retail environments), identifying compliance gaps and strengthening control mechanisms
• Performed customer journey mapping through on-ground research, identifying key touchpoints and pain points to improve customer experience
• Supported enterprise risk reporting frameworks, enhancing visibility into risk metrics and decision-making insights
• Conducted research on internal audit practices in e-commerce, analyzing risk frameworks and operational controls
• Analyzed hotel industry performance metrics, identifying key KPIs relevant for financial and operational evaluation

Sanmat Operations (2020-04 – 2020-06)

Sri Sathya Sai Seva Organization (2013 – 2017)

MBA in Operations & Finance – ICFAI Business School (IBS) (2024-04 – 2025-02)

BBA in Finance – Andhra University School of International Business (2020 – 2023-05)