Latha Lassu

Detail-oriented Technical Writer with 4+ years of experience in technical documentation, AI product documentation, website content development, compliance documentation, and knowledge management. Skilled in creating user-centric documentation including API/SDK documentation, user manuals, SOPs, technical guides, and developer documentation. Experienced in collaborating with cross-functional teams to simplify complex technical concepts into clear, structured, and engaging documentation.

Strong understanding of software documentation standards, AI/ML concepts, compliance processes, and content lifecycle management. Proficient in modern documentation tools, content management systems, and documentation best practices.

Content Strategist and Compliance Executive - Beatly Digital Private Limited - Chennai

(2025-01 - 2026-03)

Technical Documentation & Content Strategy

• Created and maintained end-to-end technical documentation for AI-powered products, including API documentation, SDK documentation, user manuals, onboarding guides, and knowledge base articles
• Collaborated with developers, engineers, and subject matter experts to gather technical information and ensure documentation accuracy
• Simplified complex AI/ML workflows, technical processes, and software features into user-friendly documentation for both technical and non-technical audiences
• Developed SEO-optimized website content, blogs, and product documentation aligned with business goals and brand voice
• Produced case studies, technical reports, and feature documentation to support product awareness and customer engagement
• Maintained content consistency, documentation standards, and version control across documentation repositories
• Supported documentation review cycles, content updates, and continuous improvement initiatives
• Supported documentation and implementation activities related to ISO 9001, ISO 27001, ISO 13485, and ISO 14971 standards
• Prepared and maintained SOPs, policies, audit documents, and compliance records
• Assisted in internal and external audits by organizing technical documentation and ensuring audit readiness
• Contributed to improving documentation workflows, quality standards, and compliance processes

Technical Writer - ACSASS - Chennai

(2023-07 - 2024-10)

• Created structured business and research-oriented documentation based on client requirements
• Developed reports, case studies, proposals, presentations, and analytical content with strong attention to clarity and formatting
• Collaborated with clients to understand project scope, documentation expectations, and content requirements
• Reviewed and refined documents for readability, consistency, grammar, and documentation quality
• Managed multiple projects simultaneously while meeting strict deadlines and maintaining high-quality deliverables
• Conducted detailed research and organized technical/business information into professional documentation

Technical Writer - S-logix - Chennai

(2021-09 - 2023-04)

• Developed technical documentation, website content, research-based articles, and product-focused content
• Worked closely with internal stakeholders to understand documentation requirements and deliver user-focused content
• Produced high-quality content aligned with business objectives and documentation standards
• Created engaging website content and contributed ideas for improving content strategy and user engagement
• Managed multiple documentation tasks and delivered content within tight deadlines

BE - ECE - Thanthai Periyar Government Institute of Technology (2018)

HSC - Government Girls Higher Secondary School, Arcot (2014)

SSLC - Government Girls Higher Secondary School, Arcot (2012)