Senior Manager- Strategy & Operations | Talent Marketing & Employer Branding | Data Analytics at Adobe (2021-01 – Present)
- Lead enterprise strategy and transformation for Talent Operations & Experience portfolios, translating VP/SVP priorities into multi-year roadmaps, AOPs, OKRs, governance & measurable outcomes.
- Transformed Talent Operations from a region-based FTE model to a follow-the-sun hybrid FTE + contractor model across the Americas and EMEA, delivering 82% uplift in savings and 8X productivity improvement.
- Designed and scaled governance frameworks - intake, prioritization forums, escalation paths and decision rights - improving execution discipline across global, multi-threaded programs.
- Established operating cadence through weekly reviews, MBRs and QBRs; built executive scorecards and strategic narratives that enabled VP/C-suite leaders to make faster, data-informed trade-offs.
- Lead an enterprise workforce-planning transformation for the age of AI, shaping which teams can become 100% agentic, which remain primarily human-run, and the hybrid models in between; partner with senior Engineering, Product & Design leaders.
- Partner with Talent leadership on capability gaps and targeted upskilling, integrating talent readiness, change adoption and workforce implications into transformation initiatives.
Co-founder & COO at Lanset Consulting (2019-01 – 2021-12)
Co-founded and scaled a Managed Legal Services firm serving U.S. law firms; owned operating model design, financial discipline, client delivery, and business development.
- Doubled operational scale while improving profit margins to ~35% through process optimisation, governance design, and cost management.
- Built KPI frameworks, performance tracking systems, and QBR cadences — establishing strategic planning discipline across a fast-scaling organisation.
- Led multi-disciplinary teams supporting global retail enterprise clients; owned P&L, people leadership, executive relationships, and programme governance across concurrent workstreams.
- Delivered analytics at scale — predictive modelling, workforce optimisation, and VOC-driven recommendation engines using R, Python, SQL/SSIS, and Excel/VBA.
Growth Leader & Delivery Manager at Mu Sigma (2018-01 – 2019-12)
- Led multi-disciplinary teams supporting global retail enterprise clients; owned P&L, people leadership, executive relationships, and programme governance across concurrent workstreams.
- Delivered analytics at scale — predictive modelling, workforce optimisation, and VOC-driven recommendation engines using R, Python, SQL/SSIS, and Excel/VBA.
- Supported strategic planning and transformation initiatives for Indian CPG and retail clients.
- Developed financial forecasting models, market intelligence frameworks, and executive presentations for leadership decision-making.
Senior Associate Consultant at ITC Infotech (2013-01 – 2014-12)
- Led and developed a multicultural team of account optimization specialists supporting top tier CPG clients across the North American market, driving consistent performance and engagement.
- Owned a $12M quarterly book of business across marquee clients including P&G, SC Johnson, and Kimberly Clark, consistently exceeding revenue targets and delivering an average ROI uplift of ~110% through disciplined account strategy and optimization.
Account Planner, North America- Direct Sales Org. at Google (2007-01 – 2011-12)
- Led and developed a multicultural team of account optimization specialists supporting top-tier CPG clients; owned a $12M quarterly book of business, exceeded revenue targets and delivered ~110% average ROI uplift through disciplined account strategy and optimization.
- Spent close to three years leading large-scale transformation programs for Direct Sales teams distributed across Wroclaw, Poland; Singapore; and Hyderabad, India, optimizing sales operations through data-driven interventions, change management programs and strategic leadership.
- Spearheaded global standardization and process-mapping, India Analyst and report-automation initiatives across Poland, the U.S. and Singapore, translating complex consumer data into strategic decisions that streamlined and scaled Google offerings.
- Identified incremental growth opportunities within client portfolios; built team capability in sales planning, account strategy and quantitative analysis; consistently rated Exceeds Expectations and received multiple performance awards.
