Tecnóloga en Análisis y Desarrollo de Software - Estudiante de Ingeniería en Informática
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Associate in Software Analysis and Development and current student of Computer Engineering, with experience in IT Service Desk and ITSM using ServiceNow. I have worked providing user support, resolving technical requests, and escalating incidents. I have solid foundations in web and mobile development, databases, and IT support tools. I am responsible, organized, eager to learn, and service-oriented.
IT Support Intern (Application Support) at Marsh Mclennan (2025-01 – 2026-01)
Bachelor's Degree in Computer Engineering – Universidad Santo Tomás (2026-01)
Associate Degree in Software Analysis and Development – Servicio Nacional de Aprendizaje (SENA) (2023-01 – 2026-02)
Diploma in Software Development – Universidad El Bosque - Misión TIC 2022 (2022-01 – 2022-12)
High School Diploma – Gimnasio Real Americano (2022-12)
