Payment Posting Associate - Trubridge - Hyderabad, India
(2024-05)
- Posting insurance and patient payments accurately using ERA, EOB, EFT, and cheque details in Epic software.
- Processing contractual adjustments, denials, co-pays, deductibles, and write-offs as per client guidelines.
- Perform daily reconciliation of payment batches with bank deposits and system records.
- Identified underpayments, overpayments, and duplicate payments for further action.
- Maintained productivity and accuracy targets while handling high-volume transactions.
Senior Associate - WIPRO - Hyderabad, India
(2022-01 - 2024-03)
- Posted payments and adjustments to all patient accounts in a timely and accurate manner.
- Interpreted the explanation for benefits (EOB) and balance transfers money to the secondary insurance or patient liability.
- Downloaded electronic payments, balanced daily reports, and posted payments using online resources and save websites.
- Posted all electronic and manual zero pays per explanation of benefits and made adjustments to accounts.
- Managed client accounts in Jacksonville and Grand Rapids, addressing missing EOBs and handling patient inquiries.
Associate - IKS - Hyderabad, India
(2020-11 - 2022-01)
- Participated in status calls with leads and quality team, updated production tracker, reconciled posted payments with check amounts.
- Attended daily quality meetings and maintained production and quality standards.
- Posted payments and reconciled amounts between payment and insured check.
- Posted electronic and manual zero pays per Explanation of Benefits.
