Lavenya Murugesan

A result oriented professional with nearly 12 years of experience in Sales & Marketing, Key Account Management, Product Promotion / Launch & Team Management in pharma sector exposure to banking sector with my first bank in which worked in ICICI BANK LTD from Feb 2019 to March 2020 as Lead PB/PBSRM(team management) for new thane region.(Kalyan-SBM & Ulhasnagar-SBM). Team handling profile of privilege bankers both inbound and outbound in senior branch and also team handled of PBs clusterwise from Ulhasnagar to Badlapur. Providing financial solutions to priority customers and ensuring value added services.

Engaging customers of HNI and generating revenue by investment products like LI,MF,GI and other noninvestment products like all types of loan from BLG,HL,AL,JL,BIL, PL and forex remittance,trading.

Preferred Relationship Manager - HDFC BANK - Ulhasnagar Branch

(2023-04)

Dealing with high net worth individuals and managing all products.

Lead PB/PBSRM (Team Management) - ICICI BANK LTD - Thane Region (Kalyan-SBM & Ulhasnagar-SBM)

(2019-02 - 2020-03)

Team handling profile of privilege bankers both inbound and outbound in senior branch and also team handled of PBs clusterwise from Ulhasnagar to Badlapur. Providing financial solutions to priority customers and ensuring value added services. Engaging customers of HNI and generating revenue by investment products like LI,MF,GI and other noninvestment products like all types of loan from BLG,HL,AL,JL,BIL, PL and forex remittance,trading.

Financial perspective of goal of NII for CASAERV of managed book growth,P2C,digital & attachment penetration & affluent acquisition of CASANCA & FD gross mobilization of team. Customer perspective of goal of secured and unsecured assets income & fee income of investments & services & SES of team. Process perspective of goal of measure of branch health of customer service index,NPS and audit.

Working closely in coordination of all teams of banking products so as to give profitability to bank. Annual,monthly,weekly learning matrixes online completion of courses related to banking knowledge and up gradation of latest banking products of ICICI. Involving in morning hurdles and conducting branch and team meetings and motivate, all bank staff and solve th

Key Accounts Manager - Dr. Reddys Lab

(2017-03 - 2018-02)

• Experience & expertise in conducting doctors meet/ conferences/ symposia/ patient education training programs and other marketing activities
• Efficient in analyzing the information received on the use of products & reports of side effects, Survey, Market feedback etc
• Experience in sales of Antibiotics, Oncology, gynaecology, Pharma, Other therapy segments, Key account Divisions
• Demonstrated abilities in devising & implementing business plans & strategies for accelerating the business growth
• Possess excellent communication, relationship management & team building skills with dexterity in mentoring and managing sales teams

Key Accounts Manager - Glenmark Pharmaceuticals Ltd - South Mumbai

(2012-07 - 2013-04)

• Developing key accounts ( Corporate & Governments )related to sales & marketing plans and ensuring implementation of the same
• Develop and maintain strategic business relationships with major accounts to promote brand awareness and profitable business relationships
• Promoting the sale of medical supplies & services to Doctors, Dentists, Hospitals, Medical Schools and the Retail Establishments
• Organizing meeting with customers and targeted population for the awareness about disease and its prevention
• Responsible for retaining long term customer relationships with established clients
• Regular meeting with customers, sharing scientific information and support as per the need of the customer
• Implementing marketing activities for successful launching of new products
• Building and strengthening relationships with key accounts, medical fraternity & opinion leaders, thereby ensuring high customer satisfaction by providing them with complete product support
• Conducting doctor group meetings and setting up and managing key accounts for the organization
• Responsible for participation in government as well as PSU tenders and serve as a liaison with government and private agencies to organize vaccination programs
• Responsible for listing of products in Hospitals
• Inform clients of new products and services as they are introduced
• Recommend products and services that fit well with clients business needs
• Provide ongoing support to high value clients and developing good relations & strong networking in Institutions
• Giving training and support to internal field colleagues along with joint working and working out on tenders

Professional Sales Representative - Modi Mundi Pharma - Mumbai

(2008-04 - 2012-06)

• Develop and manage an assigned territory with the goal of maximizing sales
• Achieve quarterly and annual sales goals
• Meet target call goals with a focus on top customers
• Maintain selling performance & Customer Relations
• Visit Doctor / Technical Staff and promote the products
• Making appointments to see existing clients and potential new customers (Doctors / others)
• Providing an after-sales service
• Meeting sales targets, maintain career performance
• Keeping records of sales and customers

B. Tech - Biotechnology and Bioinformatics - Dr. D. Y. Patil University (2007)

HSC - Royal Junior College (2003)

SSLC - Mahila Samiti English High School (2001)