Laviza Zain

Detail-oriented Visa Officer and Operations Executive with 3+ years of experience in visa processing, documentation verification, client coordination, and administrative operations. Skilled in China and Schengen visa processing, compliance, CRM systems, Microsoft Office, customer service, and records management.

Visa Executive at Visafir Private Limited (2026-04 – Present)

• Process visa applications for China, Schengen countries, Taiwan, Japan and South Korea
• Assist clients with US and UK visa application forms.
• Process e-Visa applications and coordinate with clients.
• Basic knowledge of Australia, New Zealand, and Canada visa processes.

Visa Consultant / Operations Executive at Tourisa Visa Consultancy & Apostille Services (2025-08 – 2025-11)

• Processed China and Schengen visa applications.
• Verified supporting documents.
• Resolved documentation discrepancies.
• Maintained CRM records.

Operations Officer at VFS Global (2022-05 – 2025-05)

• Processed high-volume visa applications.
• Maintained digital and physical records.
• Coordinated passport handling.
• Handled customer queries.
• Prepared daily reports.

Diploma in Aviation & Travel Management – The Tourism School, New Delhi

Bachelor of Arts in B.A. – University of Delhi