Laxman Panwar

Finance operations professional with 10+ years of experience in Cash Application, complemented by strong AR Billing knowledge. Proven ability to ensure billing accuracy, effective cash application, unapplied cash reduction, and clean AR reconciliations in SLAdriven, highvolume environments.

Senior Associate – AR - Cash Application (UK & Canada Regions) at Hays Business Solutions (2020-03 – Present)

• Process and apply 1,500–2,000 client receipts per month across UK & Canada portfolios
• Perform accurate invoice posting and cash application with 99%+ accuracy rate
• Prepare and manage payment status reports and AR mass change queries
• Reconcile customer accounts and resolve unapplied / short payments within SLA
• Maintain 100% compliance with AR documentation and audit requirements
• Maintain cash receipt records and coordinate with collection agencies when required
• Post accounting transactions and update AR ledgers regularly
• Produce monthly financial and management reports for internal stakeholders
• Investigate and resolve AR discrepancies, maintaining >95% query closure within SLA

Senior Associate – Billing Profile (OTC / AR) (UK Region) at Hays Business Solutions (2015-03 – 2020-02)

Strong working knowledge of endtoend AR Billing process, including invoice creation, validation, posting, and delivery. Identified billingrelated issues surfacing as: Short pay, Unapplied cash, Disputes

• Reviewed and validated invoices for rate accuracy, quantity/hours, tax, PO references, and billing period cutoff
• Identified upstream billing errors impacting payments, disputes, and unapplied cash
• Coordinated with Billing, payroll, and Operations teams to resolve invoice discrepancies through credit notes and rebilling
• Ensured firstpass billing accuracy to minimize downstream collections delays and cash application exceptions
• Supported timely invoice release to enable accurate AR aging and faster cash realization
• Acted as a key link between Billing and Cash Application to ensure clean AR and reduced payment exceptions
• Preventing incorrect amount to by ensuring billing corrections were resolved at source, not in cash application
• Supported AR reconciliation by ensuring invoices, credits, and cash were accurately reflected in subledger and GL
• Contributed to DSO improvement and reduced AR aging through accurate billing and timely cash clearance
• Supported monthend AR close by clearing unapplied cash and resolving cashtoinvoice mismatches
• Assisted with customer account reconciliations and AR subledger vs GL alignment
• Provided auditready documentation related to billing adjustments and cash postings

Senior Associate – Account Payable & Staff Expense at Hays Business Solutions (2015-03 – 2020-02)

Cross-Process Exposure

• Resolved UK temporary worker payment queries, achieving 95%+ first-contact resolution
• Provided customer-centric solutions while following SOPs and process controls

Associate at Homes Mart Real tech Ltd (2013-02 – 2014-10)

• List of residential or commercial properties for sale or rent
• Prepare property descriptions, photographs, and advertisements
• Promote properties through online portals, social media, and networks
• Maintain records of properties, clients, and transactions
• Update listings and client databases regularly

B.Sc. in IT – Kuvempu University (2012)

Certificate in Computer – NIIT (2009)

Intermediate – NIOS (2008)