Customer Relationship executive at Landmark Group (2019-01 – 2021-12)
- Building and maintaining customer relationships
- Identifying customer demands and requirements
- Organize and manage sales meetings
- Responded to customer inquiries, analysis complaints, and contributed to thr creation of innovative marketing plans
- Collaborated across departments to identitying industry trends and customer behavior
Marketing coordinator at Hdb financial services Ltd (2020-01 – 2023-12)
- Resolving the customer complaints
- Training New Joiners in the team and also training on polices
- Quality Check for all the cases that are been processed by the junior & new joiners
- Extending work as & when required, also worked on Weekends
- develops, coordinates, and executes marketing campaigns
Senior Officer at Hdfc Bank (2023-01 – Present)
- Managing customer accounts and updating client records
- Handling internal and external communication
- Update account status and database regularly
- Negotiate payoff deadlines and payment plans
- Comply with requirements when legal action is unavoidable
- Coordinates with agency's along with managers
- Utilize skip tracing techniques to locate debtor's
- Develop and maintain relationship with clients
