Leon Dsouza

Dynamic and results-driven professional photographer with over 2 years of direct cruise ship photography experience, specializing in guest portraiture, event coverage, and high-volume retail photo sales. Proven track record with Carnival Cruise Line in delivering exceptional guest experiences, driving photo package revenue, and operating seamlessly in a fast-paced, international maritime environment. Adept at upselling, customer engagement, image editing, and team collaboration.

Holds all required international maritime certifications and travel documents, ready for immediate deployment.

Cruise Photographer | Pixels / Dreams Studio at Carnival Cruise Line (2022-01 – 2024-12)

Delivered professional photography services for guests across portrait studios, events, and scenic moments throughout voyages. Actively promoted and sold tailored photo packages while managing high-volume retail operations.

• Delivered professional photography for guests across portrait studios, events, deck settings, and scenic moments throughout voyages
• Actively promoted and sold tailored photo packages, consistently meeting and exceeding sales targets
• Set up and operated multiple photography stations including themed backdrops, portrait booths, and event coverage areas
• Provided high-quality edited images for guest purchase as prints, digital downloads, and specialty products
• Managed POS transactions, sales tracking, inventory management, and accurate order processing
• Collaborated with the onboard marketing team to promote special offers, themed photo shoots, and seasonal promotions
• Upsold premium products including photo albums, frames, canvas prints, and bespoke memorabilia
• Maintained outstanding customer service, fostering a positive and memorable guest experience

Retail Sales Photographer at CN Tower - Magic Memories (2015-01 – 2017-12)

Operated high-volume souvenir photography station at one of Canada's most iconic landmarks. Managed photography for the 360 revolving restaurant and observation decks.

• Operated a high-volume souvenir photography station at one of Canada's most iconic landmarks
• Managed, edited, and archived photography for the 360 revolving restaurant and observation decks
• Oversaw photo printing, developing, and quality assurance for guest deliverables

Photo Archivist & Food Photographer at Fanshawe College (2012-01 – 2014-12)

Served as full-time photographer and archivist for the college's marketing and communications department. Managed all photography and archival operations.

• Served as full-time photographer and archivist for the college's marketing and communications department
• Photographed Fanshawe College's Saffron's Restaurant for culinary and marketing publications
• Managed graduation photography for college-wide ceremonies and student events
• Performed scanning, retouching, color correction, enlargement, and printing for digital and film media
• Delivered professional post-processing and retouching work for the October 2014 issue cover page

Customer Service Representative at The Bradford Exchange (2014-01 – 2015-12)

Managed high-volume workloads in a deadline-driven call center environment with focus on conflict resolution.

• Managed high-volume workloads in a deadline-driven call center environment
• Resolved customer conflicts and challenging situations with professionalism and empathy

2nd Shift In-Stock Associate at Walmart Canada (2015-01 – 2015-12)

Managed inventory preparation, sorting, and backroom merchandise operations.

• Managed inventory preparation, sorting, and backroom merchandise operations

Store Manager at B2 Boutique (2008-01 – 2010-12)

Managed daily retail operations including billing, collections, and scheduling. Trained and mentored new crew members.

• Managed daily retail operations including billing, collections, bulk/wholesale orders, and scheduling
• Trained and mentored new crew members, maintaining superior customer service standards

Diploma in Photography Program – Fanshawe College (2012-01 – 2014-12)

– St. Xavier's College (2010-01 – 2012-12)

– St. Peter's School (2010-12)