Ley

Pharmacy Assistant with experience in pharmacy support, retail supervision, customer service, and stock control. NVQ Level 2 qualified in Dispensing, with a strong track record of working accurately, handling queries professionally, and supporting busy customer-facing environments.

Pharmacy Assistant at JHL Pharmacy, Bath (2025-05 – Present)

• Prepared medication for delivery accurately and efficiently.
• Handled customer and patient queries by phone and in person.
• Worked with surgeries and carers to support patient needs.

Supervisor at Ryman Stationery, Bath (2022 – 2025)

• Managed opening and closing procedures, cashing up, and till balancing.
• Delivered excellent customer service and resolved issues quickly.
• Led day-to-day store operations in the manager's absence.

Team Leader at Boots (2019 – 2022)

• Supported team performance and gave feedback to management.
• Planned workloads, delegated tasks, and supported store operations.
• Managed stock levels and made decisions on stock control.

Retail Assistant at Choccywoccydoodah (2017 – 2019)

• Maintained visual merchandising and stock rotation.
• Processed deliveries and stock orders.
• Advised customers and handled complaints professionally.

Sales Ambassador at Ripley's Believe It or Not! (2016 – 2017)

• Sold tickets, promoted upgrades, and supported visitor sales.
• Provided visitor information and helped maintain a safe, clean environment.
• Promoted retail merchandise to enhance the visitor experience.

Area Supervisor at Madame Tussauds (2008 – 2016)

• Supervised daily team activity and maintained high customer service standards.
• Worked with the Operations Manager to meet team and business goals.

Customer Service Assistant at Madame Tussauds (2006 – 2008)

• Managed large visitor flows in a busy tourist attraction.
• Provided front-line guest support and customer service.

Retail Assistant at Rossi's Toy Shop (2002 – 2006)

• Provided customer service and handled cash and card payments.
• Handled enquiries and supported sales through upselling.

Level 2 Pharmacy Services Assistant in Dispensing

GCSEs