Likhitha G

Detail-oriented Network Engineer with 2+ years of experience in enterprise network operations, incident management, monitoring, vulnerability remediation, and ITSM-driven change execution. Hands-on expertise in Cisco switching, Palo Alto firewalls, F5 BIG-IP LTM, Meraki wireless, and WAN/SD-WAN environments. Strong understanding of SLA-driven production support.

Network Engineer (L1/L2) - SLK Software Pvt Ltd - Bangalore

(2024-01)

Client: American Public Education Inc.

• Performed firmware upgrades on Cisco switches, Palo Alto firewalls, F5 BIG-IP devices, and APC UPS systems
• Resolve L1/L2 network incidents within SLA and escalate complex issues when required
• Configure and troubleshoot VLANs, trunk ports, port-channels, and STP on Cisco switches
• Implement and validate network changes following ITIL change management process
• Manage IPAM tasks including IP allocation, reservation, and documentation updates
• Coordinate with ISPs, SD-WAN vendors, and OEM teams during WAN outages
• Support Palo Alto firewall operations (rule review, object creation, traffic analysis, packet capture)
• Assist with Cisco ASA/FTD backup and migration activities
• Support F5 BIG-IP LTM (VIPs, pools, nodes, iRule, SSL renewals)
• Perform vulnerability remediation on Cisco and F5 devices
• Collect QKView and UCS files for vendor troubleshooting
• Monitor and maintain Meraki wireless (AP onboarding, SSID configuration, traffic rules)
• Prepare monthly network health and vulnerability reports

Bachelor of Technology (B.Tech) - Computer Science and Engineering - KLE Institute of Technology (2023)