English Language Assessor / Item Writer (IELTS, Aptis Online Tests) - BRITISH COUNCIL - India & UK
(2012-01)
- Evaluate candidates' English language proficiency through standardized written and oral examinations, consistently maintaining high institutional marking standards.
- Collaborate on periodic research projects and quality assurance initiatives to analyze the efficacy of digital test resources and optimize standard operational procedures for online assessments.
IELTS Examiner - IELTS USA - NY & NJ, USA
(2019-03 - 2025-12)
- Conduct face-to-face speaking interviews using standardized global formats and rubrics to precisely assess candidate communicative competence.
- Execute strict operational procedures for records handling, ensuring total adherence to the principles of test validity, reliability, and security.
- Assess test-taker writing scripts by accurately applying complex band descriptors and guided scoring criteria.
Instructor – Adult Literacy Center - NEW YORK PUBLIC LIBRARY - New York, NY, USA
(2022-04 - 2025-12)
- Delivered Literacy, ESOL, and Life Skills instruction to adult learners from diverse socio-political and economic backgrounds, fostering an inclusive environment for student engagement.
- Designed research-based, contextualized lesson plans integrating multimedia resources and realia to bridge academic curriculum with real-world English application.
Adjunct Faculty – Arts & Sciences Department - LIM COLLEGE - New York, NY, USA
(2019-08 - 2023-04)
- Guided graduate and undergraduate students in academic and business language proficiency by developing two specialized pathway programs: The Language of Business and Support Lab.
- Instructed students on rhetorical patterns, analytical frameworks, and common business conventions with a heavy emphasis on critical reading and executive writing skills.
- Facilitated student-centric lessons leveraging case study analysis and research methodologies across hybrid delivery models (Blackboard and Canvas).
Facilitator – English Language & Communicative Skills Workshops - BRITISH COUNCIL - India & UK
(2004-01 - 2018-12)
- Designed and delivered high-impact workshops on business communication and linguistics, driving a 50% increase in audience engagement compared to peer facilitators.
- Partnered with institutional administrators and trainers to audit, modify, and successfully implement a revised, interdisciplinary language curriculum.
- Managed stakeholder queries regarding language acquisition best practices, maintaining a 95%+ client satisfaction rating that secured consistent repeat partnerships.
Mentor and Master Trainer – Teacher Training Programs - CAMBRIDGE ENGLISH - India
(2014-01 - 2018-12)
- Spearheaded a comprehensive State Government teacher training initiative funded by the Tech Mahindra Foundation CSR branch; established a self-sustaining instructional model aligned with regional educational goals.
- Served as a subject matter expert, delivering group training sessions and targeted one-on-one mentorship via material-mapping exercises and classroom observations to optimize delivery.
Faculty – Business Communication Skills, MBA Program - LOYOLA INSTITUTE OF BUSINESS ADMINISTRATION (LIBA) - India
(2004-01 - 2013-12)
- Conceptualized, structured, and implemented a modernized curriculum, syllabus, and assessment matrix for the specialized module Business Communication and Skills for the Workplace.
- Introduced innovative, task-based instructional methods utilizing real-world business case studies to strengthen students' social, behavioral, and cognitive capabilities.
- Co-launched a targeted after-school tutorial framework for underperforming students, successfully boosting student morale and improving academic achievement benchmarks by a record 70%.
