IT Support Professional
Dedicated IT Support professional with hands-on experience in Windows Server, Active Directory (AD DS), DHCP, DNS, Office 365, and Ticketing Tools. Skilled in troubleshooting, domain administration, and end-user support. Committed to delivering secure, efficient, and reliable IT operations while excelling in Service Desk Engineer and providing exceptional end-user service.
Software Developer - Scopex Apps India Pvt Ltd
Worked as a Software Developer for 1.4 years, gaining strong Technical problem-solving, database, and troubleshooting skills. This technical foundation complements IT Support knowledge in Active Directory, O365 and Ticketing Tools.
Bachelor of Engineering - Electronics and Communication Engineering - Gnanamani College of Technology (2020)
HSC - Government Higher Secondary School (2016)
SSLC - Government Secondary School (2014)