SENIOR PROJECT MANAGER at Softvent Services Private Limited (2026-03 – Present)
- Managed the end-to-end implementation of the JCCA Member Club Management System, from requirement gathering through Go-Live and post-implementation support.
- Conducted business requirement analysis, coordinated solution configuration, and ensured successful project delivery within timelines.
- Designed and customized operational and MIS reports using SAP Crystal Reports and performed basic SQL queries for data validation and troubleshooting.
- Planned and executed Go-Live activities, provided user training, and delivered post-Go-Live support and issue resolution.
- Managed support, enhancements, and documentation for clients including Continental Builders & Developers, Netkallappa Aquatic Center, Sri Manjunatha Printers, etc.
- Performed functional testing, UAT, and workflow documentation for web-based applications including SvtAlert (Alerts & Reminders), SoftPay (Payroll), Visitor Management System, and other business applications.
- Prepared functional specifications, user manuals, process documentation, and coordinated with development teams to deliver quality solutions and ensure customer satisfaction.
CLIENT ENGAGEMENT MANAGER at GainInsights Solution Private Limited (2019-03 – 2025-11)
Led cross-functional teams of up to 15 members, including developers, analysts, consultants, and testers to achieve strategic project objectives in ERP & Business Intelligence implementations. Managed key project milestones for Middle East clients, enhancing client satisfaction. Delivered Qlik Sense and Power BI solutions for major clients, improving analytical capabilities. Spearheaded Agile project planning, ensuring the timely completion of high-quality projects.
- Collaborated with clients to gather requirements and deliver tailored solutions. Managed a sizable team, ensuring alignment with project requirements and objectives. Oversaw all key project milestones, including requirement collection, discussions, BRD creation, status reports, and reviews.
- Utilized Agile management techniques to identify challenges and deliver effective solutions.
PROJECT MANAGER at Parity Technologies Private Limited (2018-02 – 2019-02)
- Leading all implementation activities, new product development initiatives, and managing support teams across a diverse customer base.
- Accountable for end-to-end project management, customer relationship management, and successful solution implementation.
- Possess strong analytical abilities with a proven track record of identifying issues and researching optimal solutions to ensure effective implementation.
- Played a key role in project success from initial conceptualization through to final delivery.
PROJECT MANAGER at Exilant Technologies Pvt. Ltd (2012-11 – 2018-02)
- Led end-to-end product implementation for an on-premise ERP across multiple customer verticals.
- Served as a core member of the product design team, focused on re-engineering the ERP solution to meet the specific needs of small and medium-sized enterprises (SMEs).
- Successfully managed major projects including SERP, Kyokuto SPV, Akshay Steels, PSI Hydraulics, and Acumac Machine Tools.
- Played a key role in the product reengineering initiative, involving comprehensive redesign and performance optimization.
- Collaborated closely with development teams to deliver robust, scalable, and feature-rich product architecture.
- Transitioned into a business analyst role during this period, leveraging a combined understanding of technical frameworks and business processes to ensure the delivery of effective and timely solutions.
PROJECT MANAGER at Intouch Systems Pvt. Ltd (2011-04 – 2012-10)
- Accountable for project management, customer support, and relationship management across multiple ERP implementation projects.
- Successfully managed key customer accounts including VST, CRI Pumps, Bhuwalka Group, SE Forge, Menon Pistons, and others.
- Inherited a challenging track record where no prior project had met its planned deadlines; determined to change this trend and succeeded.
- Led the first assigned project for Bhuwalka Group, implementing the solution across two units within the planned six-month timeline — successfully completed on schedule. Earned an appreciation letter from Bhuwalka Group for the timely and effective execution of the project.
- Following this success, promoted to Manager – Implementation, with added responsibility for support (Annual Maintenance Contract) management.
- Oversaw live projects and AMC support for a wide range of clients including Vishwakarma Refractories, Bhuwalka Casting & Forging, Hyderabad Castings Ltd., Hobel Bellows, Gowri Ventures, Senapathy Whitely, SLIFE Group, and RAPSRI.
- Collaborated with clients to gather requirements and deliver tailored solutions. Managed a sizable team, ensuring alignment with project requirements and objectives. Oversaw all key project milestones, including requirement collection, discussions, BRD creation, status reports, and reviews.
- Utilized Agile management techniques to identify challenges and deliver effective solutions.
HEAD-PPC at MAPAL India Pvt Ltd (2002-11 – 2011-04)
MAPAL India is a subsidiary of the MAPAL Group, headquartered in Aalen, Germany. It is a leading provider of specialized cutting tools, catering to prominent automotive manufacturers and machine builders such as BFW, Makino, Bosch, Kennametal, Tata Motors, Hero Honda, Honda Motors, Mitsubishi, Hyundai, TAFE, and others.
- Led key responsibilities across order acceptance, process planning, production planning and control (PPC), vendor development, costing, procurement, packing, and dispatch.
- Received an award of appreciation for active involvement in the development and implementation of MAPAL Eye, an internally developed ERP system built by a cross-functional team comprising developers and department key users.
- Played a key role in the SAP implementation project, serving as the primary user for the Production Planning (PP) Module, and an active team member for the Materials Management (MM) and Sales & Distribution (SD) modules.
- Successfully initiated the SAP implementation in December 2008, achieving a timely Go-Live on April 1, 2009 — a notable accomplishment within a short project timeline.
- Continued to contribute as a key user during the implementation of the Controlling (CO) Module in October 2009.
PPC & VENDOR DEVELOPMENT ENGINEER at Hoshi Tools Pvt Ltd (2000-03 – 2002-10)
Hoshi Tools is a leading manufacturer of cutting tools and machine components, primarily serving the automotive industry and machine-building sector.
- Key responsibilities included Process Planning, Production planning & Control and Vendor Development.
